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How To Improve Your Credit Rating

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By Szu Ping Chan | 14 March 2008

At the tender age of 18, excited by the prospect of being old enough to be ‘credit worthy', I decided to apply for a credit card.

I was rejected.

Mortified by my credit malignancy, I hurriedly sent a cheque off for £2 to a credit reference agency as I tried to find out why I couldn't get a card.

So, imagine my confusion when, after zealously ripping open the letter, all I could find were three empty pages, listing only a record of my mum's Grattan catalogue purchases and a dormant account registered to the wrong postcode.

When I went back to my bank to ask why I was refused, I received a curt explanation which basically said it was probably because ‘I didn't have enough credit'.

Well, if I can't get credit in the first place, how do you ever expect me to have enough?

The Mysterious Catch 22

Thankfully, at the wise old age of, er, 23, I have done my fair share of borrowing and established a credit line for several years now.

But the truth is, with many lenders tightening their belts, getting credit is becoming tougher - and finding explanations as to why you're rejected may be even harder to find.

So what exactly do lenders want?

Working Out The Credit Formula

Credit reports and credit ratings are one of the most complex things in finance to understand, and deducing what exactly affects your personal credit rating can be harder to solve than an Agatha Christie mystery.

Credit agency, Equifax found that while some consumers recognise the impact of poor financial management on their credit score, many don't appear to know how their financial behaviour affects their rating.

The reality is that credit reference agencies are looking in more detail at consumers' credit information for signs of possible stress. Equifax states that carrying a balance of more than 30% of your credit limit may signal to potential lenders that you are struggling.

Lifting The Credit Veil

So, in an effort to ‘lift the veil' on the mystery of credit reports, Equifax have revealed their own 'Credit Scoring Test' system, enabling you to test the water as to whether you would be a good candidate for credit:

Questions

Yes

No

Are you registered to vote at your present address?

10

0

Do you have at least two active credit accounts? (such as a credit card or loan)

10

0

Are all your credit account payments up to date?

15

0

Have you missed payments on your accounts in the last two years?

0

10

Do you have any County Court Judgements or have you been declared bankrupt?

0

25

Have you ever defaulted on a credit agreement?

0

25

Have you applied for more than two items of credit in the last six months

0

5

And, this is how you'd add up:

Excellent - Your score shows that you would be a strong candidate for credit.

90 - 100

Good - You have a good chance of being granted credit

70 - 89

Fair - Your may have some problems obtaining credit.

50 - 69

Poor - You may have considerable difficulties in obtaining credit

0 - 49

As you've probably deduced, the information in these tables is not exactly rocket science. You don't have to be Einstein to realise that if you have a County Court Judgement against your name, you may find it difficult to obtain credit.

However, there are some measures you can take which will stand you in good stead when applying for credit:

•         Firstly, if you are not registered on the electoral roll, get on it. The electoral roll is used by companies to check that you are who you say you are. Often, if you are not on it you could be rejected for credit by default.

•         Secondly, if you don't have any credit relationships, you may want to consider applying for some. Lenders are looking for signs that you are capable of repaying money you have borrowed. Building up a credit relationship with a company is worthwhile, even if you do pay off your balance in full each month.

•         If you're rejected by one company, don't be tempted to apply for more credit before finding out what your credit report says. This is because every search by a lender leaves a 'footprint' on your credit file. Apply too many times, and your credit report could end up looking a tad muddy, as lenders may perceive lots of searches as an indication that you're overstretching yourself financially.

•         If you have any accounts which you don't need, close them. Financial companies are paying more attention to the total amount of credit available to an individual and while you may not be using them, dormant accounts could be affecting your credit score.

•         In addition, if you have a joint account, mortgage or credit account, bear in mind that if the other person has had credit problems in the past, it could hinder your own chances of getting credit. This is because you have a ‘financial association' with any party on a joint account.

•         If you are no longer connected with this person, be sure to tell the credit reference agencies so you can be listed as 'financially independent'. That way, any financial misdemeanours by them won't tarnish your own credit rating.

•         If you feel that your credit report doesn't accurately represent your overall financial situation, you could always add a Notice of Correction. A Notice of Correction is a 200 word statement you can add to your credit file to explain any entry on it. For example, if you missed a few payments on your credit card due to a bereavement or serious illness, ordinarily this would only be reflected as cold, hard data on a 2D sheet of paper. So an explanation may influence a lender's decision to give you credit.

However, although lenders are obliged to read the statement, ultimately, the decision is still at their discretion, and you could still be refused credit.

Remember, different lenders have different criteria when lending to a customer, so while you may be rejected by one company, another may embrace you with open arms.

However, although we may not be able to work out an exact formula for the ideal candidate for credit, following these measures will stand you in good stead when you next decide to sign on the dotted credit line.

More: How Your Bank Secretly Scores You / Why Can't I Get A Credit Card?

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Comments

The opinions expressed here are those of the individual writers and are not representative of The Motley Fool.

At 08:19 on March 17 2008, tracyt56 said:

hi there going on the credit score my problem is there is someone in another part of britian with the same name as me and date of birth and they have been bumping all there debt.the debt companies are looking on the electril role and they think it is me.its took me over a year to try and sort this out i have had to go to a solicitor for this its in process but its not fair as i cant get any credit or upgrade my bank account at the moment because of her

At 08:35 on March 17 2008, spooky2001 said:

Please might I suggest that you ask the credit agency to make corrections under the data protection act. You have rights under this act. It entitles you to take whomever to the courts (apart from the government) for loss and distress. I can imagine very easily its been distressing and your losses would be categorised as losing available credit, not able to get credit, spending money and your time working this out.

The credit reference agency has an obligation to sort this out. The debt companies also are liable under this act. You can sue them for defamation too.

Remember you can get another solicitor for second advice.

I had a debt agency who wrote to a person at my address and the DWP wrote to the same person too. I phoned up the debt agency and told me that this person isnt here and any further communication I will deem as harrassment also if they appear on my property I will get them arrested for trespass. The gentleman assured me that no further action will take place. So far it hasn't but I wouldn't think twice about suing them for trespass or data protection. Its their responsibility to get the data right.

You can set up a CIFAS password so that only YOU can get credit in your name. This password is held at the credit reference agency.

I would sue them for your solicitor fees and your time because of their maladministration and defamation.

At 08:36 on March 17 2008, spooky2001 said:

Hi, I posted an answer below.

At 09:55 on March 17 2008, deloco121 said:

Why do Equifax and Experian seem to use different systems for Credit Scoring purposes? I have a 'Good' rating with Experian but a far lower score with Equifax, yet surely they must have access to the same credit lenders.

Also, as pointed out in the article, when you send your £2 to either of these agencies to find out why you've been refused credit, they send you a report which does NOT give you the info you need i.e The reason you've been refused credit. I was refused a loan once by my Bank with who I'd held a current account for about 5 years. They used Equifax as a reference agency and it was on their 'report' that the decision was based. However, as said earlier I knew Experian had me tagged as 'good'. When I showed my Experian credit report to the bank they shrugged their shoulders and said there was nothing they could do, but they couldn't understand why Equifax had given a bad score.

At 09:57 on March 17 2008, bolderfool said:

Credit Scores may not be rocket science, but am i the only fool not to understand. If you add all the possible yes scores you only get to 35, which gives you a "Poor" credit score! Do you get 10 points for each two credit accounts or something?

At 10:13 on March 17 2008, 12stringman said:

bolderfool - i too could not understand how you could get the necessary points for a good score until i read it again. the best possible answers are "yes" to the top three and "no" to the bottom four. glad to see i was not the only one doing the opposite and assuming everything had to be yes!!

At 10:43 on March 17 2008, djabbott said:

The statutory £2 reports, not to mention the expensive complete ones, are pretty useless in my judgement. Mine are still full of errors & omissions of various sorts, including my address, despite drawing them to Credit Agency attention often years ago. (I have a lifetime of immaculate credit management & honesty but this still sometimes results in rejection, even for petty amounts like a mobile phone account.) It seems they - the Credit Agencies - know more about us than we do ourselves! At least they arrogantly think they do! In fact their inflexible databases rely heavily on "factual" input from all prior lenders which, if it's never supplied, does not exist in their view & is therefore irrelevant. When & how was it ever agreed that Credit Agencies were granted so much unilateral dogmatic power in making judgements about us & infringing our privacy? (They of course insist they don't make judgements for lenders but merely recommendations!)

At 11:21 on March 17 2008, peediekate said:

I've found the credit reports pretty useless as well. I was wondering if anyone could give me some advice? I have a graduate overdraft with a bank account that I intend to close once it's paid off, and a similar amount owed on a credit card. Both are interest free for at least another 10 months. If I want to apply for a mortgage fairly soon, which one should I pay back first? I've been trying to find out which one would be considered worse when applying for credit, but to no avail.(I also have slightly more than this debt saved in a mini cash isa but as I'm earning interest on this and not being charged for the debts yet, I don't want to use it to pay them off). Any tips would be greatly appreciated! Thanks.

At 12:19 on March 17 2008, deloco121 said:

peediekate, in regards to your question although they are both interest free for another 10 months, when this period ends, which one reverts back to the highest interest rate? That's the one I would pay back first.
Also, with the credit card you can usually get another card and transfer the balance to another 0% interest deal. Admittedly it's getting harder to get accepted for new credit and balance transfers come at a price - 3% normally, but it could be worth doing dependent on sums involved.
It is perhaps advisable to pay off any debt before trying to save as I would imagine the interest earned on the ISA would be less than interest charged on either the card or overdraft.
I couldn't honestly say which one would be considered worse when applying for credit.
These are only my opinions - I'm no expert but I hope it helps.

At 13:32 on March 17 2008, everannoid said:

peediekate, hi. No expert, but looking at it from a common sense point of view, it might make sense to use some of your savings to pay off the grad overdraught just before you wish to apply for a mortgage, (unless you need the money for a deposit!). That way the debt obviously wouldn't be a factor when the mortgage company came to assess you.
As for the credit card - don't know how much this is but I can't see it being too much of a problem, as long as you are meeting your monthly payments on time, (missed payments would probably make it more difficult for you to get a mortgage anyway due to poor credit rating), and are totally up-front with the amount owed on the card/s when you make your application. If you were to be refused a mortgage because of the amount still owed on the card, (I'd hazard a guess this would be an unlikely outcome as we live in a 'credit based' society), then you could pay off the balance at that point and try again.
Only MHO, but I hope it helps you in some way, and good luck finding a decent mortgage:-)

At 14:46 on March 17 2008, creditquestion said:

My boyfriend had a very bad credit record due to student depts.He paid off what he owed however his credit score is now red. 2 years later he's earning 40k and is trying to improve his rating. He went to Experian agency but told him that he needs to speak to the bank. he then went to the bank but they told him that he needs to speak with Experian. In the end, he still doen't know what to do to change his rating to a better one and at the moment he's stuck as he can't apply for a mortgage or even a credit card. What should he do?

At 17:43 on March 17 2008, deloco121 said:

Creditquestion, I ended up joining Experian's Credit Expert site. It costs me about £50 a year but for me it has helped with my credit rating.
I was able to look back at nearly all companies that I owed or had owed at some point. I discovered that 2 of these companies had put wrong or misleading info on my report. Using Experian I was able to query the info and the companies in question altered the info on my file.
It definitely helped with my credit rating although it may not work for everyone. They also issue alerts regarding your personal credit history so you can keep track of your rating. You can view your credit report at any time but it costs £5.95 a go, to view your actual credit score, which I feel is too expensive.

At 03:34 on March 18 2008, golfballs56 said:

How can 18 year old student with no credit history in UK (lived overseas) get a credit card and develop credit history in UK?

At 19:41 on March 18 2008, peediekate said:

Thanks for the help with that guys. Golfball56, you could try applying for a Barclaycard initial credit card. It is for people with poor credit to improve their rating. It has a fairly high interest rate but if you just spend a small amount on it and pay it off in full each month, the interest rate is irrelevant.

At 14:00 on March 19 2008, skinklet4 said:

Sorry, but I think that is a little simplistic - according to that little questionaire I should have an excellent credit rating but I definitely don't - the reason being that I've worked abroad a lot (outside the EU) and as a result have only been on the electoral role a couple of years, plus, plus I've barely used credit cards for the last 15 years (always used debit cards when I was in country). Fortunately I'm not in debt, and have never missed a mortgage payment, but I do get irritated being inundated with patronising emails and letters offering me credit cards at awful rates to 'build my credit rating' and various equally hideous loan offers. Plus I got turned down for a store card somewhere I used to shop quite regularly...
Having worked for a charity in Africa and S.E Asia makes me the equivalent of a bankrupt apparently.

At 06:33 on March 23 2008, minidriver2007 said:

Experian has recently advised Self Trade not to let me open an account. Besides the fact that I should have an immpeccable credit rating this is doubly baffling because the account has to be adequately funded for any trades to be carried out!
This converation is really useful because I have been wondering how they establish ratings and how much to pay to find out. But why should we have to pay? I would have thought any data held on us had to be open to us?

At 15:52 on March 24 2008, deloco121 said:

minidriver, you can view your credit report for free. Experian have a 'free 30 day trial' on their credit expert site. If I remember correctly you should be able to access your report and see what your status is like. I'm not sure if you can query any of the info unless you subscribe for a year - you would need to check with experian. I agree though, why should we pay to see what info the credit companies have on us.

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