Nokia Is Doomed

Published in Company Comment on 12 April 2012

The early mobile computing pioneers are fading into obscurity.

Back when I first joined Fool UK, Nokia (NYSE: NOK.US) was the must-have mobile phone maker. The industry was yet young, the mobile internet was starting to awaken, something like three out of four phones sold were Nokia, and you just had to own the shares (though I never did).

But Nokia has since been outshone by Apple (NASDAQ: AAPL.US) and its ultra-desirable iPhones and iPads, and this week has been forced to release a profit warning. The erstwhile king of the castle is now expecting to make a loss for the first two quarters of the year, where previously it had been forecasting break-even.

During the first quarter, Nokia sold two million of its new Lumia phones, but increasing competition has led it to forecast a "negative 3%" operating margin for the period, with the second-quarter margin expected to be worse than that.

The shares plunged on the news, falling 15%, and are now down nearly 90% over the past four years.

What went wrong?

Some would point to the costs of developing the next generation of phones, of competition in the market and all sorts of short-term things. But I think the true answer goes much deeper than that.

Consider that other troubled competitor, Research In Motion (NASDAQ: RIMM.US). RIM is the maker of those once-wanted BlackBerry devices, which caught on strongly in the corporate market. But with their focus on email and instant messaging, they've been upstaged by modern devices like tablets that can do that just as well, while being able to surf in 'proper computer' style, take photos and synchronise everything via the 'Cloud', too.

In too early

These two companies did something in common. They both entered the fray when the technology was woefully inadequate, and they succeeded by making the most of a bad job.

I remember an old Nokia phone I had. It was one of the early WAP phones (Wireless Application Protocol -- remember that, you antiques experts out there?). It cost me around £200, and by hooking up with a WAP provider, I could get some sort of rudimentary web-type data services. But with bandwidth so poor, a dearth of WAP services and the inadequacies of those tiny little displays, it was, frankly, useless.

And that's not hindsight. It was clear at the time that we were looking at the mobile phone equivalent of wax cylinder recordings, and we knew that the eventual technological winner would be very different.

RIM was similar. What RIM did was take the existing inadequate technology, and focus on making it work for one specific type of service, text-based communication. The BlackBerry devices did that very well, but it was only a matter of time before mobile technology caught up with the whole range of services demanded of it, and occupying a niche in mobile email just wouldn't cut it any more.

Just like aviation

I'm minded of Warren Buffett talking some years ago about the early aviation pioneers. Their technology was very impressive for its day, but was woefully inadequate for the kind of commercial services that would be needed to make it a success. None of the early enterprises lasted long, and the business was eventually dominated by latecomers who didn't join in until the technology was sufficiently advanced.

Now compare Nokia and RIM with Apple. I remember many years ago being disappointed when Apple dropped its Newton line, one of the world's first forays into mobile computing, with handwriting recognition and all that. But it was a sound commercial decision, because even though we had a few years of rudimentary PDAs after that, what mobile computing needed was connectivity.

And when the technology was up to it and Apple rejoined the fray, it was able to blow the competition away. Mobile technology had progressed far enough for iPhones, and later iPads, to work as genuine everyday devices that provided integrated services right from the start, and not cute gadgets that kind of worked, most of the time, if you held the stylus just right and squinted. Apple didn't have to reinvent its mobile offerings by moving on from older obsolete technologies.

The lessons for investors

So what's the thing to learn from all this? I think it's quite simple -- be very afraid of new technology.

For while technology will continue to revolutionise the way we conduct our lives, and will make billions for future entrepreneurs, it is very rarely the early pioneers or the niche producers who go on to corner the market.

Wilbur and Orville were commercial failures, J Lyons & Co did not become a leading computer maker and Nokia is not going to get back to leading the world in mobile computing.

Finding the next Apple, that's the hard question. But whoever it is, it will be someone who knows when the technology is ripe.

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Comments

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DANordic 12 Apr 2012 , 2:51pm

Doomed, but not dead... lets see what happens...

MaxPower27 12 Apr 2012 , 3:22pm

Understand the argument, but to turn it on its head, you could see Nokia as having been like the Apple of its day (i.e. be more positive about historic Nokia delivery and technology).

Is there not always a risk that established providers who have delivered excellent customer-facing technology- driven projects get it wrong at some point and face obsolescence as new market dynamics or technologies emerge and faster acting competitors take advantage?

You could argue Nokia got this right for a long time when, for instance, at that time Motorola did not and that Apple is simply in a long line of companies that have their day.

Kodak is another example of a technically brilliant company that did not endure.

For the avoidance of doubt, I love Apple products but that is now. Who knows what the future will bring...

Let's keep alive to the general risk of technology being superseded and recency bias as investors, whilst we currently enjoy Apple's solutions in our homes. And yes, I am not investing in Apple, but are very happy for those of you who are enjoying the ride and may have many good years yet in the saddle!

ANuvver 12 Apr 2012 , 4:26pm

First-mover disadvantage - a marketing classic.

Yeah it was all about Nokia once, then Motorola had a spate in the sun, then RIM (fascinating that the once prohibitively priced Blackberrys have enjoyed a yoot popularity reminiscent of Harringtons, Burberry and the like), now Apple.

I agree with MaxPower. Good luck to the Apple surfers, but I can't think of a single instance where one company has successfully monopolised an appliance type for very long. There'll be something else.

Tech investing seems to be very much about riding trends, but one can also focus in on those companies engaged in almost "utility"-like activities in the area.

ie instead of worrying whether to invest in horses, penny farthings, automobiles, etc, you can just assume that travel is going to be increasingly popular and buy roadbuilders, tyre manufacturers, mapmakers perhaps.

I'm not anti-Apple either - I'm pleased with my iPhone and watching the stock is like standing at a fairground watching others have fun. But the chorus of "next stop $1000" keeps my feet on the ground, somehow.

jackdaww 12 Apr 2012 , 6:14pm

anyone can make mobile phones - no moat there.

BigJC1 12 Apr 2012 , 8:30pm

Apple had many years in the wilderness

jaizan 12 Apr 2012 , 9:37pm

Consumer electronics companies can have their few good years, then get knocked off the perch by the next cheaper & more innovative competitor.
Look at how the Japanese electronics companies once took market share from the western ones, but are now struggling.

TMFBoing 13 Apr 2012 , 12:52pm

Interesting thoughts, folks.

I think an important thing about Nokia's early success is that it was the leader in what was actually a mature technology - mobile phones for talking to people. But that market has mostly gone - my current phone is a Nokia, for talking only, and it cost me £4.95, but I'm very much in a minority.

Yes, all successful technology companies will have their time in the sun, and none will last forever. But for investors, I think the ones to look for are the ones that are taking the lead when a technology matures - and it can be a big mistake to assume that it will be the previous leaders of yesterday's technology.

Foolish best,
Alan
TMFBoing

TMFBoing 13 Apr 2012 , 12:54pm

Another thought - I wonder if there's a key point in a technology when its products change from being "gadgets" to being "consumer electronics", and does that help identify the maturity point?

Best,
Alan

ashrugg 13 Apr 2012 , 1:27pm

Nokia is in a process of transition, it would be foolish to write it down. Nokia has quite a few things going for it, Microsoft mobility partnership for one. In America AT&T boss had already confirmed a better than expected performance the new Lumia 900 handset; very encouraging news, as this is a market that they had traditionally struggled to gain stronghold within.

Despite Apple's 600bn market cap - Nokia is still within top two in terms of sheer volume of handset shipped. It has over time reinvested, and built brand, and distribution network in most emerging market - the competitor would do well to replicate.

When Microsoft launches their Windows 8 operating system in Q3, Nokia would be among the preferred Manufacture to make iPad competitors, and this time have the distribution channel to push it too.

licence 13 Apr 2012 , 3:12pm

Nokia being high in the rankings in terms of sheer volume is not great if you consider the real desire - revenues and most importantly profits

The recent analysis I was had Apple at 75% of profit share, nearly 40% of revenue share but just 9% of units share. Nokia only had 1.8% of the profits share. That's why it is screwed.

matchmade 15 Apr 2012 , 10:38am

Arguably it's time Apple took a tumble: its share price is absurdly inflated and the iPad and iPhone are really expensive compared to decent competitor products like the Samsung Galaxy.

ANuvver 15 Apr 2012 , 11:32pm

Alan -

I propose brand name becoming generic as the tipping point for product maturity. As with Sellotape, Hoover, Rawlplugs, Coke, Walkman, etc.

Apple, for instance, can be as litigious as they like about their branding and patents, but they can't fine my mother for proudly showing me her new "iPhone" - which, pertinently enough, is a Nokia. (And asking me how to work it.)

As for the iPad, I think it's close to the limit of what such a device can practically be expected or required to do, at least for now. The immediate future, as I see it, is a relentless erosion of market share by competitors happy to lower margins. The raw forces of capitalist competition are already munching away at Apple and there's a generic price war coming. Apple will have to handle this very carefully so as not to undermine its almost tribal fan base.

TMFBoing 16 Apr 2012 , 2:48pm

I propose brand name becoming generic as the tipping point for product maturity. As with Sellotape, Hoover, Rawlplugs, Coke, Walkman, etc.

Apple, for instance, can be as litigious as they like about their branding and patents, but they can't fine my mother for proudly showing me her new "iPhone" - which, pertinently enough, is a Nokia.


Yes!

I like that - it's a sure sign that the non-geeks have accepted something new.

Cheers,
Alan

Sagewise 09 Jun 2012 , 9:13pm

I have been a Nokia fan for years, have tried others and ended up back with them, I think it may be a blip along the way, Apple will end up being an also ran like all the others, the high cost of there more complex phones is becoming prohibitive and I refuse to go down that road, plus the loss of apples leader could seriously dent their future credability, I think they will not sustain the drive that Steve Jobs gave them...
Wait and see....

whythehellnot 25 Jun 2012 , 11:18am

I have worked for Nokia for 12 years. When I joined, they were a technology-focussed and stripped-down Finnish company with a clear vision of where they were going and an empowered workforce. That's been eroded to make them an administrative US-led company that happens to make phones but could make widgets or washing machines. Don't write them off though, they've been around a long time and evolved from making tyres and cables, they just have to get back to their Finnish roots and start to love technology again.

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