Ocado (LON:OCDO) sales fall 19% after warehouse fire

Ocado shares have been falling in recent months. But today’s trading update suggests the group is holding on to most of last year’s lockdown gains.

| More on:

The content of this article was relevant at the time of publishing. Circumstances change continuously and caution should therefore be exercised when relying upon any content contained within this article.

You’re reading a free article with opinions that may differ from The Motley Fool’s Premium Investing Services. Become a Motley Fool member today to get instant access to our top analyst recommendations, in-depth research, investing resources, and more. Learn More.

Ocado Group (LSE: OCDO) shares fell this morning after the online grocer said that a warehouse fire in July caused revenue to fall by 19%. The fire — the second in three years — is only said to have damaged 1% of the robotic grid at the Erith warehouse. However, management doesn’t expect the site to return to full capacity until the end of November.

Fires aside, Ocado appears to be performing well. Revenue fell by 1.8% during the six weeks to July 16. This tells me that the company has held on to most of the gains it made last year, when sales rose by 54% during the original lockdown.

Although the average customer order value has fallen from £141 to £124 over the last year, Ocado is continuing to attract new customers. The group said customer numbers rose by 64,000 to 805,000 during the quarter, leading to a 22% increase in weekly orders.

Ocado’s joint venture with Marks & Spencer also seems to be making progress. The company says that 29% of products sold are now M&S branded items.

Ocado shares under pressure from rising costs

Driver shortages have forced Ocado to increase driver wages and offer sign-on bonuses. The company expects this to add up to £5m to costs this year.

Ocado’s insurers will pick up many of the the costs of the Erith fire. However, the company expects around £10m of excess costs aren’t covered by insurance.

As a result, I expect the group’s losses to be higher than the £220m currently forecast for this year.

Ocado’s share price has fallen by nearly 15% over the last six months, leaving it lagging behind rival supermarkets. However, the stock continues to trade at more than five times forecast sales. This suggests that expectations for future growth from the group’s technology business remain high.

Roland Head has no position in any of the shares mentioned. The Motley Fool UK has recommended Ocado Group. Views expressed on the companies mentioned in this article are those of the writer and therefore may differ from the official recommendations we make in our subscription services such as Share Advisor, Hidden Winners and Pro. Here at The Motley Fool we believe that considering a diverse range of insights makes us better investors.

More on Investing Articles

Investing Articles

The key number that could signal a recovery for the Greggs share price in 2026

The Greggs share price has crashed in 2025, but is the company facing serious long-term challenges or are its issues…

Read more »

Rolls-Royce's Pearl 10X engine series
Investing Articles

Can the Rolls-Royce share price hit £16 in 2026? Here’s what the experts think

The Rolls-Royce share price has been unstoppable. Can AI data centres and higher defence spending keep the momentum going in…

Read more »

Businessman with tablet, waiting at the train station platform
Investing Articles

Up 150% in 5 years! What’s going on with the Lloyds share price?

The Lloyds share price has had a strong five years. Our writer sees reasons to think it could go even…

Read more »

Investing Articles

Where will Rolls-Royce shares go in 2026? Here’s what the experts say!

Rolls-Royce shares delivered a tremendous return for investors in 2025. Analysts expect next year to be positive, but slower.

Read more »

Emma Raducanu for Vodafone billboard animation at Piccadilly Circus, London
Investing Articles

Up 40% this year, can the Vodafone share price keep going?

Vodafone shareholders have been rewarded this year with a dividend increase on top of share price growth. Our writer weighs…

Read more »

Buffett at the BRK AGM
Investing Articles

Here’s why I like Tesco shares, but won’t be buying any!

Drawing inspiration from famed investor Warren Buffett's approach, our writer explains why Tesco shares aren't on his shopping list.

Read more »

Investing For Beginners

If the HSBC share price can clear these hurdles, it could fly in 2026

After a fantastic year, Jon Smith points out some of the potential road bumps for the HSBC share price, including…

Read more »

Investing Articles

I’m thrilled I bought Rolls-Royce shares in 2023. Will I buy more in 2026?

Rolls-Royce has become a superior company, with rising profits, buybacks, and shares now paying a dividend. So is the FTSE…

Read more »