Barclays PLC, Lloyds Banking Group PLC, Royal Bank of Scotland Group plc Face Yet More Costly Mis-Selling Charges

Barclays PLC (LON: BARC), Lloyds Banking Group PLC (LON: LLOY) and Royal Bank of Scotland Group plc (LON: RBS) face a horror story re-run, says Harvey Jones

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Just when you thought it was safe to dip your toes back into the banking sector, an ugly monster rears its head once again.

The payment protection insurance (PPI) mis-selling scandal has already taken a £26bn bite out of UK banks and now it can sense blood again. This will come as a shock to investors who thought compensation claimants had finally had their fill of red meat.

Earlier this year, Standard & Poor’s assured markets that “the worst period for PPI provisions has now passed”. Now the banks could be on the hook for even more deeply wounding payouts.

Commission Impossible

As well as being sold insurance they didn’t need or couldn’t claim on, many PPI customers were charged hefty commission payments on top.

Last year, the Supreme Court ruled that banks and insurers broke consumer protection rules by failing to tell customer Susan Plevin how much commission she had been charged. The Financial Conduct Authority (FCA) is now reviewing the case and will shortly decide whether PPI claimants who were denied compensation have a fresh case.

A study by Autonomous, chaired by former financial services minister Lord Myners, suggested this could cost the banks as much as £33 billion if also applied to other products, such as personal loans. That could leave banks exposed to an even greater savaging than they have already suffered, with predictable consequences for shareholder value.

You can imagine what the new ruling will do to the share prices of Barclays (LSE: BARC), Lloyds Banking Group (LSE: LLOY) and Royal Bank of Scotland Group (LSE: RBS).

Barclays and RBS have already acknowledged the dangers, warning that they would suffer “material losses” if caught once again in the regulator’s jaws.

Fine Inflation

Once again, dividend maestro Neil Woodford has been shown to be prescient. He dumped all his holdings of HSBC last September over fears that banks face “unquantifiable” fines from regulators. Since then, the fines have been served up on a conveyor belt, but the worse could still be to come.

Lloyds will be hit particularly hard if the FCA does rule that millions can re-apply for compensation, as it faced most exposure in the original crisis, with provisions totaling £14 billion. But all three will be heavily punished, alongside innocent investors.

Banks Bashed Again

This isn’t a done deal. The FCA may decide there isn’t a case to answer. But it is another dark and threatening shadow hanging over the sector.

Given how hard the regulators have clamped down on wayward banks in recent years, I would personally be surprised if they decided to let up now. In the Plevin case, almost three-quarters of her premiums went on commission.

Ironically, no bank was involved in her test case. She paid PPI on a personal loan taken out through Paragon Personal finance, and insured by Norwich Union. But the banks could be the biggest victims of all.

Every time the banks try to escape the shadow of scandal, it pulls them back in. Investors have learned to shrug their shoulders at each new fine and buy and hold regardless, but another £33bn could make many think again.

Harvey Jones has no position in any shares mentioned. The Motley Fool UK has recommended Barclays. We Fools don't all hold the same opinions, but we all believe that considering a diverse range of insights makes us better investors.

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