Managing Your Fool Account

How do I change my registered email address?

It depends on whether you already have a password, and can log in to the Fool site, or not:

1. If you are a fully-registered member of the Fool site – with a password for your account – you can update your email address by going to your My Fool page, logging in if requested.

If you then click on the ‘Edit Your Account Info’ link in the ‘My Account’ box (at the top left) you’ll be taken to an ‘Edit your details’ page.

You can then update your email address by clicking the [edit] link after your current email address in the ‘Your details’ box at the top right of that page.

2. If you don’t yet have a password, you’ll need to register in order to change your e-mail address.

To set up a completely free Fool account, which enable you to manage all your own details (including updating your e-mail address), please go to

https://www.fool.co.uk/secure/members/register/

Just use the same email address that you currently use for your newsletter subscription, and simply choose a password and username to go with it.

Once you’re fully registered, just follow the instructions in 1., above, to change your email address.

How do I change my password?

Changing your password regularly is a good idea. If it is worth having a password, it is worth the effort of changing it from time to time.

You can change your password by by going to your My Fool page, logging in if requested.

If you then click on the ‘Edit Your Account Info’ link in the ‘My Account’ box (at the top left) you’ll be taken to an ‘Edit your details’ page.

You can then update your password by clicking the ‘edit’ link after the row of asterisks — ******** — that represent your current password in the ‘Your details’ box at the top right of the page.

I have forgotten my password. How do I set a new one?

On the login page you will see box on the right hand side labelled “Forgotten your details?”. Just click on the link in “We can help you to reset your password“.

You’ll now be on a page on which you’ll need to enter the email address that’s registered to your Fool account.

We’ll then send you an email containing a special link, that will allow you to set a new password for your account.

How do I change my username?

You can change your username by going to your My Fool page, logging in if requested.

If you then click on the ‘Edit Your Account Info’ link in the ‘My Account’ box (at the top left) you’ll be taken to an ‘Edit your details’ page.

You can then update your email address by clicking the ‘edit’ link after your current username in the ‘Your details’ box at the top right of the page.

I have forgotten my username. How can I log in?

If you can’t remember your Fool username, you can just log in with your registered email address instead.

After you’ve logged in, you’ll be redirected to the Fool’s front page, on which it will say “Hi <username>!” at the top right, where <username> is — you guessed it — your username.

I have forgotten both my username & registered email address! What can I do?

Don’t panic! Just contact us – at CustomerServices@Fool.co.uk – giving us any clues you can about either your username or the email address you may have used to register, and we’ll sort things out.

Other people have a username, but I don’t. How do I get one?

You can choose a username by going to your My Fool page, logging in if requested.

 Now click the “[edit]” link by where it says “USERNAME   None Selected” in the “Your details” box at the top right.

Now enter the username you’d like in the ‘Desired User Name’ text box – you can check if it’s still available using the ‘Is this name available?’ link below the box.

As we now have many millions of Fool users worldwide, finding a username you like that’s still available can be a bit frustrating – all we can advise is a combination of patience and ingenuity!

Other people have a ‘profile’ page. How do I do I get one?

If you’ve got a username you already have a profile page! It starts off mostly blank, with just your username. If you haven’t yet got a username, see question 7, above.

To get to your Profile page, just log in to the Fool site, and click on your username in the black bar across the top of the page.

Your Profile page has several sections.  There are three tabs:

Activity — this shows your most recent posting activity in the discussion boards.  There’s also a ‘Boards Stats & Trivia’ box, which shows various well, stats & trvia about what you’ve posted. It also contains a link to a page that shows your last 10 posts (you can increase this to a maximum of 99 using the ‘Show [  ] Latest Posts’ box at the top right of the latest posts page).

Info – this is divided into different sections and shows various bits of information about you — such as what job you do, which schools or colleges you attended,  and what shares you own — but it only shows the information you choose to enter. To add (or subsequently amend or delete) information, click on the ‘Edit’ link at the top right of the relevant section.

Following — only you will see this tab. It displays a feed of the activity of any Fools you ‘follow’, but is not visible to anyone else who looks at your profile.

At the bottom of the right hand side you can also answer questions in an Interview – just click on the ‘Edit’ link. There are lots of different questions available!  There are also sections for My Story and How I Invest.

You can add as much — or as little — information to your profile page as you feel comfortable doing. Please bear in mind that the Fool is a public website and anyone could read your profile page.