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Transfer Your Way To A Better Tax-Free Return

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Halloween Should Be Banned

Published in Isas on 5 September 2008

Getting the best cash ISA should be easier than ever before. If your old ISA is second rate, it’s time to transfer.

The key to getting the right financial products is to shop around. We all know it. But switching from one account to another isn’t always as easy as it should be, especially for cash ISAs.

Unfortunately, the process of transferring your money from one ISA provider to another can literally drag on for weeks and weeks. And every day your money is stuck in an old account is another day lost when you could be earning a better tax-free return somewhere else.

This is because HM Revenue & Customs generously allows existing ISA providers up to 30 days to respond to a request to transfer an ISA to a new provider, let alone complete the process. But thankfully, new guidelines* announced last week should help to speed things up. And that should make it easier for you to chase the best rates.    

So there’s no reason why you can’t ditch any cash ISAs which are paying paltry rates of interest and move on to bigger and better things. Here's how to do it.

The New Guidelines

The new guidelines state that every stage of the ISA transfer process should take no more than a set length of time - and that the whole process in total should take no more than 23 working days from start to finish. (You can find out more details here.) 

If ISA providers do start to follow these guidelines, it would be a marked improvement from the current system. At the moment, while ISA providers have to respond within 30 days to the request to transfer the ISA, the actual process of transferring it often takes much longer... and, as some Fools know, can even drag on indefinitely.

Unfortunately, the guidelines are only voluntary - they are not rules - so arguably are not much use. Still, if you do suffer a delay, these new guidelines should help you to argue your case for compensation when complaining to the provider and the Financial Ombudsman.

How to transfer your ISA

You can transfer your ISA whenever you like. You don’t need to wait for the end of the tax year or the beginning of a new one. In fact, the sooner you do it the better so you can start taking advantage of a more competitive rate of interest on your savings.

What’s more, you can transfer your cash ISA around from one provider to another as often as you like. Even if you have opened an account recently, but think you may have made a bad choice, you can still move it now.

Remember these transfer rules: ISAs opened this tax year must be transferred in full if you do so between now and 5 April 2009 (the end of the tax year). But ISAs opened in previous tax years can be transferred in full or in part, as you wish.

Of course, the first step is to decide where you want to move your money to. I’ll talk about that more later. Once you’ve done that, the second step is to tell the new provider you want to transfer your existing ISA(s) to them. They will normally ask you to complete a transfer form to kick the process off.

It’s really important you don’t just withdraw money from your old ISA and put it into a new one instead of asking for a transfer. Once you take money out of an ISA account it can't be replaced and you will lose the valuable tax breaks. If you then try to re-invest the money in a new ISA, it will use up more of your current tax year cash ISA allowance (that’s assuming you have any left and you haven’t already invested the maximum of £3,600). 

Transferring between ISAs, however, does not count as using up your ISA allowance for the year. So even if you've invested the full £3,600 this year, you can transfer the money between ISAs as often as you wish.

So where is the best place to move your money to right now? Let’s take a look at today’s best buys which all pay at least 6%:

Top ISAs for new money

Cash ISA Provider

Account

% AER

Bonus

HSBC

Cash e-ISA

6.25%

No

Barclays

Tax Haven ISA

6.25%

1% bonus for 12 months

Egg

Egg Cash ISA

6.05%

No

Bear in mind not all ISA providers will accept transfers. The table above shows the ISAs with the best rates for new money, but these accounts won’t take current ISAs or old ISAs transferred from previous tax years. If you've already used your ISA allowance for this tax year, or have ISAs from previous tax years that are languishing in a low-interest account, these are the best ISAs that allow you to transfer your cash:

Top ISA transfers

Cash ISA Provider

Account

% AER

Bonus

Icesave

Easy Access ISA

6.10%

No

Alliance & Leicester

Easy ISA

6.00%

1% bonus to 30.09.09

Birmingham Midshires

Direct ISA Issue 3

6.00%

No

Stocks & Shares ISAs

If you have Stocks & Shares ISAs then you’ll be pleased to know that if you aren’t happy with how they’re doing they can be transferred in exactly the same way as cash ISAs.  In fact, you can even move money from your Cash ISAs into your Stocks & Shares ISAs if you want more stock market exposure. (But you can’t move Stocks & Shares ISA into cash).

But it’s a little tricky for me to recommend a new Stock & Shares ISA provider to move to, because that largely depends on how much risk you want to take and the types of shares or markets you want to invest in.  

If you’re new to investing, the classic Foolish approach is to invest in an index-tracking ISA, where the return you receive will closely match or ‘track’ the performance of a share index. Most funds are based on the FTSE 100 or the FTSE All Share indices. Personally I like Legal & General’s UK Index Tracking ISA for its low charges and strong long-term performance. (Read more about index-tracking ISAs here.)

So what are you waiting for? Start your ISA transfer today. And don’t forget, if you feel like your old provider is dragging its feet make sure you complain. If you have lost money because of needless delays you may even be entitled to compensation.

*The guidelines have been produced by a collaboration of the British Bankers Association, the Building Societies Association and the Tax Incentivised Savings Association.

More: How To Choose An ISA | Find out more about ISAs from The Fool

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Comments

The opinions expressed here are those of the individual writers and are not representative of The Motley Fool. If you spot any comments that are unsuitable hit the flag to alert our moderators.

204panadil 06 Sep 2008, 7:43am

Yes, but... can't you more easily save the £30 annual difference between a 5% ISA and a 6.1% in some other way, rather than have your money disappear into the blue for a couple of months with neither the old nor the new provider responding to your queries, as happened to me earlier this year?

drsusanna 06 Sep 2008, 7:50am

It seems a lot of hassle to change ISAs, especially when past performance is not a predictor of the future.

dumbnora 06 Sep 2008, 8:29am

I changed ISAs this year and was pleasantly surprised that the process only took about a month. Although the different may be small to start with, an ISA taken out 2 or 3 years ago can be languishing on quite a low rate, so it's worth doing every now and then.

valcane2 06 Sep 2008, 8:38am
valcane2 06 Sep 2008, 8:44am

Sorry folks, computer probs

Don't be put off - you may be lucky.My transfer from Barclays to Julian Hodge Bank (with which I am well impressed thus far)went off rapidly and smoothly just recently.

At the time, J.H. Bank were offering 6.5. I know it's gone down, but they're well worth checking.

marktheharp 06 Sep 2008, 11:21am

Hi - can someone answer me a basic, stupid question? I looked into ISAs as I have a lump sum in an online savings account.

While you get the tax-free element in an ISA, given the max amount you can save in a year, the extra amount you get will be quite small, won't it? Unless I'm wrong, it seemed when I calculated it that I would be about £40-50 a year better off if I put the max into a cash ISA rather than leave it where it is. It just doesn't seem worth the hassle.

herbie007 06 Sep 2008, 11:42am

One of the best on the market ( which may have been withdrawn by now) was with SKIPTON Building Soc at 6.5% FIXED

Buspass 06 Sep 2008, 12:00pm

Does the Skipton allow you to transfer your current and previous ISAs?

petethegas 06 Sep 2008, 12:43pm

My transfer from SMILE to Scarbro BS also went smoothly,and if you have built up several years investments in the ISA it can be very worth while.

everannoid 06 Sep 2008, 1:05pm

It's worth the hassle even if only get an extra £40 - £50. Better in your pocket than theirs, and this will compound by earning its own interest. Especially worth effort if got more than one year's ISA. If got four years could amount to around £200 with interest on top.
I will certainly be transferring mine when the initial bonus interest offer ends.

205GTI 06 Sep 2008, 1:51pm

I recently transferred from an old HSBC Isa at about 4.95% to Icesave. Minimum of fuss, no need for certified copies of anything, transfer probably took about 3 weeks from start to finish and I did receive the 3 weeks in interest from HSBC so I didn't lose any interest. This is Existing or "old money" so I can still invest my £3,600 for this year in the HSBC E Isa paying 6.25% although they wouldn't accept the whole of my existing Isa which is why they lost my business in the first place. Icesave have a UK based call centre in Newcastle as an added bonus as well!

uncthebunc 06 Sep 2008, 8:03pm

The best ISA last year was the NS&I Direct ISA but the rate guarantee ended this year so I transfered to Standard Life. Although it wasn't the best rate (6%) for new money it was fixed for a year and allowed transfers in. The only drawback was that it allowed only last years contributions to be transfered, not previous years.
The transfer went well on the Standard Life side but NS&I tried to transfer the whole ISA and closed the account even though I specified the correct amount on the transfer form. Needless to say Standard Life rejected it. When I rang NS&I they acknowledged the error straight away, reinstated the account, credited the interest for the missing days and transfered the correct amount so credit to them for that.

susancs 06 Sep 2008, 10:34pm

Not quite relevant to transferring funds from ISA to ISA, but we recently opened a Barclays Tax Haven ISA for my husband, having looked at various other ISAs. This particular product seems both to offer a competitive rate (with the first year bonus) and be more flexible in terms of mininum deposit, paying in, monthly interest and withdrawals than the others we looked at. Useful if you want/need more flexibility.

DrFfybes 09 Sep 2008, 12:40pm

Unless I'm wrong, it seemed when I calculated it that I would be about £40-50 a year better off if I put the max into a cash ISA rather than leave it where it is. It just doesn't seem worth the hassle.

We've saved into TESSAs via TOISAs and now into ISAs every year and always go for a good rate (we currently have the Lloyds 6.5% fixed that was available in May).

It might only be an extra £40 in year 1, but I reckon we get over £2200/annum more interest in our ISAs than we would in a Kaupthing 6.55% account subject to tax.

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