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Britain's Worst Store Cards

Cliff D'Arcy

By

Cliff D'Arcy

From the Fool blog

Christmas comes early for Centrica investors

Published in Credit Cards on 9 June 2008

New rules introduced a year ago have failed to clean up store cards. Indeed, our exclusive research shows some cards have become more expensive...

On 1 May last year, new rules were introduced to protect the UK's eleven million store-card holders. In March 2006, the Competition Commission concluded that cardholders were being ripped-off by at least £55 million a year, thanks to extortionate interest rates, insurance premiums and other charges.

Hence, the Commission imposed new regulations on store-card issuers regarding the promotion and advertising of store cards. Since 1 May 2007, store-card issuers which charge annual percentage rates (APRs) of 25%+ must:

•1.    include rate warnings on monthly statements, warning cardholders that cheaper credit is available elsewhere; and

•2.    display a Summary Box (also known as an Honesty Box or Schumer Box) listing interest rates and penalty charges. Also, this must warn about the dangers of making only minimum monthly repayments (MMRs).

However, the Commission did not insist that store card providers cut their rip-off interest rates.

And so, as I predicted thirteen months ago, the new regime has done almost nothing to improve the future for store cardholders. The following table lists the interest rates charged by 27 leading store cards, and how these have changed since 1 May 2007:

Store card

Interest

rate (% APR)*

Change since

01/05/07

Argos

27.9

+2.0

B&Q

23.9

 

Bentalls

27.2

 

Bhs

29.0

 

Burton

29.9

 

Creation Account Cards

30.9

 

Debenhams

19.9

+1.0

Dorothy Perkins

29.9

 

Edge Card

29.9

 

Evans

17.9

 

Fortnum & Mason

15.3

 

House of Fraser

19.9

-9.4

IKEA Home

12.9

+7.0

Jaeger

24.9

-2.1

Laura Ashley

19.9

-10.0

Marks & Spencer Money

23.9

+4.0

Miss Selfridge

29.9

 

Monsoon

18.9

 

Mothercare

19.9

 

Oasis

24.9

-5.0

Principles

24.6

 

QVC

28.1

 

River Island

17.9

 

Russell & Bromley

23.9

-6.0

Selfridges Account

27.7

 

Topshop/Topman

19.9

 

Warehouse

29.9

 

Average

24.3

-0.7

Source: Moneyfacts magazine

* for payments other than by direct debit

Incredibly, four card issuers have actually increased their rates since May 2007. These villains are all well-known retailers: Argos (up 2%), Debenhams (up 1%), IKEA Home (up 7%) and Marks & Spencer Money (up 4%)!

At the other end of the scale, five retail groups have reduced their store-card APRs: House of Fraser (down 9.4%), Jaeger (down 2.1%), Laura Ashley (down 10%), Oasis (down 5%) and Russell & Bromley (down 6%).

Overall, the average yearly interest rate charged by these 27 store cards has dropped a mere 0.7%, from 25% in May 2007 to 24.3% APR today. A typical credit card charges around 16.5% APR, which is still around 8% lower than the typical store card.

That means, on average, store cards charge roughly 50% more interest than credit cards -- half as much again.

Frankly, this is a joke and, yet again, the Competition Commission has been beaten by greedy lenders. What a waste of the millions of pounds spent investigating this anti-competitive market. Hence, I will continue to refer to store cards as "the Devil's debt" or "the crack cocaine of credit"!

Then again, store cards do provide worthwhile benefits to sensible users. For instance, interest-free credit of between 51 and 59 days is available to full payers. In addition, they offer loyalty and reward schemes, discounts, promotions and special offers to new and existing cardholders.

Finally, if you are paying interest on a store-card balance, then I'd recommend you slash your interest bill to zero by making use of 0% balance transfers. By transferring your debts to a card which offers extended interest-free credit, you can avoid paying interest for up to fifteen months. So, ditch your store card and switch today!

More: Find cracking credit cards today| Cut Your Interest Payments Down To Zero| The Best Ways To Get Out Of Debt

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Comments

The opinions expressed here are those of the individual writers and are not representative of The Motley Fool. If you spot any comments that are unsuitable hit the flag to alert our moderators.

TMFLaura 09 Jun 2008, 5:32pm

Store cards are indeed the devil's debt.

Aside from saddling users with hideous interest rates, providers deliberately target the promotion of store cards at young people, who aren't always financially savvy enough to realise what a raw deal they'll be getting.

Companies use "10% off" tricks to entice teenagers who don't understand financial management (thanks to a system that doesn't teach them enough) - and then lumber them with expensive debt. Shame on them!

moleylabbie 10 Jun 2008, 9:21am

Brilliant article, I wish more was being done about this shocking practice.

I have a Debenhams card which I took out when I got married to get my wedding dress. At first they gave me a standard card with £500.00 limit, but when I paid my balance off in full (which only ever reached a maximum of £300) they changed me to a gold card and tripled my limit to over £1.5k! While, thankfully, I am not stupid enough to use all the available credit others out there (and I do know a few of them) are less sensible.

Yes they are useful cards and get you lots of little extra's (money off in their resturants, extra discounts on sale items and card holder pre-sale evenings)but you pay heavy interest for this. Your article and indeed store displayed info state the interest rate is around 19% however the small print on my agreement puts my card at a whooping 29.9% becasue I don't pay it by direct debit!
Needless to say I only use the card when I really need to and try to pay the balance within the 60 days before interest is charged but even so it is too easy to be tempted so I will be getting rid of it as soon as the current balance is paid. I wonder how many others have noticed this rate?

Wickmesh 10 Jun 2008, 9:30am

A relative of mine works for one of the stores listed above.

They have weekly targets for the number of new customers they must sign up to these cards. There are significant penalties for the branch if they fail to meet their target - the area manager has been known to shout and sware down the phone on a Sunday afternoon when the target has been missed.

It just shows how much money the companies must be making out of these cards!

tishtash 10 Jun 2008, 9:52am

Shouting down the phone on a sunday afternoon is a bit extreme Wickmesh!

I work one day a week in a retail store (as part of my strategy to reducing my debt) and you are right there is a lot of pressure for me to open at least one account every shift. Recently however the company I work for has got rid o the dreaded account cover - which I feel is a step in the right direction esp. as savvy fools like ourselves will have a more cost effective way of protecting our payments.

These cards are very tempting - espcially in stores that people frequent - as a mum-to-be I've been asked to open a mothercare card every time I visit and I can see why some people will sign up and not think of the consequences in the long run.

I feel its worth saying that I won;t loose my job if I don't open an account during my shift and I'm one of the few sales assistants that take no for an answer and back off - probably out of principle as I would hate anyone to get into some of the trouble I have done in previous years.

1civilman 10 Jun 2008, 10:04pm

I once took out a store card to get the 10% discount with the intention of paying the full balance off, but ended up paying it off over a few months. I have now got rid of the card. It's not worth taking one out in the first place,as it's so easy to pay back more than the discount you first get when you open the account.

beret54 07 Aug 2008, 5:19pm

Originally I got the IKEA card because they charged 70p for using a credit card and the APR was reasonable, then suddenly it went up 7% for which I see not justification.Further the min payment of £5-00 was reduced to £3-00.Once my balance is paid shan't use it again.

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