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Save £203 A Year With A Dongle

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Office Politics

Published in Your Money on 4 March 2008

Mobile broadband dongles have hit the shops in force. What are they? Do they provide good value for money? And more importantly, is this the death of the home phone line?

A couple of weeks ago during our weekly editorial meeting, I mentioned that I had a burning desire to write an article about dongles. And, not surprisingly, I was met by looks ranging from curiosity to downright bewilderment.

Still, it woke up a sleepy head or two.

If you've no idea what I'm talking about, you're not the only one. In truth, 'dongles' are part of a new wave of mobile broadband innovation, bringing wireless connectivity beyond the walls of your own home.

Dongles eliminate the need for a costly fixed phone line, allowing you to access the internet from wherever you are, with no plugs or cumbersome wires involved.

Measuring about the size of a computer mouse, you plug it into your computer via a USB port, and if there is a 3G signal, you can start surfing almost straight away. 

It couldn't be simpler.

Dongle Decisions

So, that's how dongles work, but are they for everybody? And more importantly, do they provide good value?

Dongles are hot news at the moment, with many journalists claiming they could render the home phone line obsolete. I reckon this is a slight exaggeration, as unless you're happy making all your calls on your mobile or are savvy with a program like Skype, I wouldn't give up on the traditional dog and bone just yet.

However, if you don't have a home phone line, or are unable to get broadband access, a dongle may be the answer. Students who move around a lot during their time at university and may need internet access on their computer both at home and away, may particularly benefit from this new technology.

In fact, with BT charging up to £124.99 for a reconnection or to set up a new line when you move home, dongles could be a viable alternative to anyone who hasn't already got a BT phoneline in their home.

Here's a quick look at some of the deals available at the moment:

Supplier

Plan

Cost Per Month

Modem Cost

Minimum Contract Length

Maximum Data Allowance

3

Broadband Plus

£15

FREE

12 months

3GB

Vodafone

USB Stick

£15

£39

24 months

3GB

T-Mobile

Web n Walk Plus

£15

FREE

24 months

3GB

Orange

Internet Everywhere

£20

FREE

24 months

Unlimited*

*Fair use policy applies.

As the table suggests, mobile phone supplier 3 currently offers the best value for money. If you sign a 12 month contract, they will also give you a free dongle and a data allowance of 3GB.

According to 3, that's the equivalent of sending about 2,000 plain text emails, 100 hours of web surfing, and downloading 100 two minute videos and 200 music tracks.

However, price isn't everything when it comes to the broadband market. If download speeds are your thing, Vodafone offers the fastest option, with speeds up to 7.2Mbps, meaning you could download an mp3 track within a matter of seconds.

If you don't mind settling for a slower speed and er, a less aesthetically pleasing dongle, then Vodafone's USB modem offers speeds of up to 3.6Mbps, and comes free with a 24 month contract.

The Traditional Route 

Let's compare this to the cost of going by the more traditional route and getting a fixed phone line plus broadband package.

If, for example, you opted for BT's Broadband Option 1 package, you would pay £8.95 for broadband for the first six months and £17.99 thereafter (on an 18 month contract). You would also pay £11 a month for line rental.

That works out to be £26.73 a month* - plus, if you had to set up a new phone line, you'd also have to fork out a £124.99 activation fee.

That's £383.25 a year*, compared to £180 a year for the cheapest dongle.

On face value, the traditional route seems much more costly than surfing the web with a dongle. In fact, BT's package could cost you £203 a year more than a dongle. However, with the BT deal, you do get the benefit of having a home phone line with free evening and weekend calls attached, along with a download limit of 5GB.

In addition, with BT, you can set up a wireless network in your home. This means that unlike a dongle which has only one connection point, more than one device can be connected to the internet at any one time. Again, it is a matter of preference.

Broadband Limitations

One very important point to bear in mind with dongles is that if you go outside your allowance, the charges can be high. Although data limits are not uncommon among traditional broadband packages, they are usually a lot more generous than dongle plans. If you're not careful, you could end up with a nasty shock when your bill hits the doormat at the end of the month.

Vodafone imposes a £15 charge for every gigabyte you go over your 3GB allowance. In addition, 3 charge 10p per megabyte over the 3GB limit. This can quickly be exceeded if you regularly download films, as the files can be as big as 1GB per movie, depending on the encoding.

In fact, all of the dongles currently on the market have a usage limit of around 3GB. For heavier broadband users, 3's Broadband Max package offers a higher usage limit of 7GB, but will set you back £25 a month.

The Art Of The Deal

One other thing worth pointing out is that the best deals available come attached with longer contracts.

Broadband charges have lowered significantly in recent years, as competition between different providers increases. But alongside lower prices, minimum contract lengths have also slowly been creeping up, with 18 and 24 month contracts slowly becoming the norm.

Two years is a very long time in the broadband market, and signing a contract for such a significant amount of time could mean you end up stuck with an uncompetitive deal you can't shake off without paying a hefty penalty.

For example, T-Mobile and Vodafone have both cut their mobile broadband prices recently. Only a few months ago, you'd be paying £20 a month for T-Mobile broadband and £30 if you signed up with Vodafone. Both deals have subsequently been reduced to £15 a month.

So if you've caught dongle fever and are absolutely itching to get your hands on one, bear in mind that as with all new gadgets and innovations, the market is likely to become more competitive in the future and prices will eventually come down. Think carefully before committing to a long contract, as you will be tied to it for the entire term.

Still, it looks like dongles are here to stay. So like the rest of the Fool editorial team, you better stop sniggering when you hear about them. They may have a silly name, but they could still potentially save you hundreds of pounds.

*cost spread over 24 months

More: Six Steps To Cheaper Broadband / Cut The Costs Of Your Mobile Phone

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Comments

The opinions expressed here are those of the individual writers and are not representative of The Motley Fool. If you spot any comments that are unsuitable hit the flag to alert our moderators.

ofsted 05 Mar 2008, 7:29am

Dongles sound very good but what your article hasn't mentioned is the coverage and signal strength of the various suppliers. There are still places where signal strength is not strong enough to support downloads without interuption. It would be helpful if the various signal strengths and copverage of the various companies were mentioned. We all know of places where our phone signal drops. That will happen with dongles. So a good idea but not perfect yet

sleazywink 05 Mar 2008, 7:54am

Good article. Also - many 3G phones can be used the same way via their USB connection, which may work well depending on your contract data charges. So you might own this technology already. BTW - a dongle is really anything that - err - dangles. It's a top piece of IT jargon only bettered by a stiffy (South African speak for a 3½-inch diskette - it's true!).

nigelroberts 05 Mar 2008, 8:19am

Beware.

At least one of these service DOES NOT (despite its advertising) appear offer full access to the Internet. In fact it appears to offer merely web-browsing and access to insecure email. When I called the support desk to complain that I could not use SMTP and POP3 over secure SSL, I was told to turn off my security.

Consequently I am on the point of sue-ing my provider in the County Court for breach of contract.

dhance 05 Mar 2008, 8:23am

I presume this technology works abroad. If so, does the cost of accessing the internet increase?

Terrapin1 05 Mar 2008, 8:27am

'3' doesn't work at all in my area

seanturner83 05 Mar 2008, 8:39am

I setup and install broadband for BT customers who have difficulty doing it / don't have time / just want it done properly with their wireless working and reliable - I have done a couple of jobs recently for people who used to be on mobile broadband and could only bring themselves to describe the coverage as "crap" - go figure....

seanturner83 05 Mar 2008, 8:40am

I'd be interested to know whether you tried using a VPN over it too nigelroberts...

LittleSmudge 05 Mar 2008, 8:43am

These 'dongles' are not all they are creacked up to be in the advertising. I've had one from T-Mobile since the Autumn of last year. In the Victoria area of London it works fine. Yet in Pimlico or at Euston station the performance is patchy and intermittent at best. It can be working fine for 20 mins then just packs in. On some days it just won't complete the authorisation sequence at all. Based on my experience there is a lot more work needs to be done on reliability before these things replace a trusty landline.

xmf 05 Mar 2008, 8:45am

The £124.99 reconnection charge is extortionate but I feel that the article should have included the fact that this charge can be halved if you agree to an eighteen month contract with BT.

LittleSmudge 05 Mar 2008, 8:47am

To answer seanturner83's question, - When I can get it to work my T-mobile dongle accommodates a VPN link quite happily.

nickh101 05 Mar 2008, 8:54am

Would a user need an additional contract to use a mobile phone to make calls and speak to people, or can it be bundled with the dongle?

mcfod 05 Mar 2008, 8:58am

why is it that everytime a comparison is done it is against BT charges, surely all the Fool's in the office still arent paying too much. Im with utility warehouse, and whilst i know if i had separate deals for all my gas/elec/phone/broadband and was willing to dial a number before every call or switch providor every 3 months to get best energy deal, as it stands i pay £20 a month for line and broadband, get 5mb speeds all day long and never even come close to my limits on download, plus i get all my calls to 01/02/03 numbers free anytime of the week. and for a 1 off £50 i bought a wireless router and use 1pc 2laptops and a printer without ever seeing a wire.

fedupoftheeu 05 Mar 2008, 9:01am

Interesting article although it does limit your access to one PC. Infact sleazywink, a dongle is hardware key that plugs into a computer port and enables a specific piece of software to operate.

mcfod 05 Mar 2008, 9:05am

one more quick point - it is possible to get a bt line re-instated if it has been disconnected within the last couple of years for £25 - we actually paid nothing cos i got the wife to stay in and look extra pregnant, make him a brew and feed a good sob story about needing phone while she is off on maternity - worked a treat - it is the engineer who decides which charge is appropriate (none, £25, full reconnect £125)

Rhiannon1 05 Mar 2008, 9:07am

interesting article szu thanks. We have 3 pay as you go mobile broadband. We bought our dongle for £100 and can top up the sim card inside the dongle the same as you would mobile phone. There is no contract, the top ups last 30 days and my husband and i despite both using the internet in the evenings for emails, facebook, game playing etc have not yet used all of the £10 a month of GB. The coverage is fine and the speed is 3.6 but will go up in April when 'turbo' comes to somerset! 3 Customer Services are awesome the best i have ever encountered. They will talk youu through any computer related issues with infinite patience and good humour until your problem is solved even if it takes a couple of hours cos you are computer illiterate like us :)BT are the worst customer services i have ever spoken to plus they charge too much.

isie1980 05 Mar 2008, 9:09am

It's worth noting that 3 offer PAYG mobile internet and the costs are the same as contract - £10 - 1GB, £15 - 3GB and £25 - 7GB. However, you do pay for the dongle which is £99.99 or £49.99 with a valid NUS card. The advantage of this is that you avoid the high out-of-data-limit charges, but you can access 3's website to top-up anytime, even if you have no credit left.
I have excellent coverage in my area (Birmingham) and average speed is 3.6kbps. I used to pay £30 a month for 3's datacard on contract with only 256MB data a mmonth so the new deals are a bargain to me! They are particularly good for people who rent new build property with no landline, and who may not necessary see a contract through.

bonkersfrog 05 Mar 2008, 9:12am

in reply to dhance comment - yes my t mobile web and walk works abroad (better actually than it does in Cornwall!)- however you wouldnt want to use it - I looked at emails over xmas and went on my internet banking twice and ended up with a £128 bill ouch! The overdraft would have been cheaper!

LittleSmudge 05 Mar 2008, 9:13am

To answer seanturner83's question, - When I can get it to work my T-mobile dongle accommodates a VPN link quite happily.

DaveKitson 05 Mar 2008, 9:15am

I've been using the Vodafone data card for over 2 years(exactly the same technology as a dongle - just fits inside the computer rather than dangling from a USB port).
Students were mentioned above as a group needing access to the Internet in lots of locations where fixed lines are not available. I belong to another such group - sailors. For us, WiFi, the obvious alternative) tends to work only in marinas and for short-term use is usually over £10 per day!
The vodaphone card works extremely well for me - although I often need to hoist an external antenna up the mast to get coverage. That's the reason for using a card rather than a dongle. They have an external antenna connection.
To answer dhance's question - yes it does work abroad but unless you are very careful will be horrendously expensive (hundreds of pounds per holiday). There is just one fix for this that I know of at present. Vodfone offer a business tarrif (exactly the same cost as the domestic one and they don't ask any awkward questions). This allows you to log on at any time from most European countries. This costs £8.00 (ouch). What it gives you though is unlimited downloads for the following 24 hours. So by logging on at 1200, you can effectively get two half-days coverage. £4.00 per day is much cheaper than any other way I've found to access the Internet from the boat while abroad.

sfrysfry 05 Mar 2008, 9:25am

Ripoff Town Crier: Mobile data roaming is a SCANDALOUS steal. Networks mafia style charge SEVEN POUNDS FIFTY per mega. Only because there are not enough nomads like me, the competition has not yet bitten, bringing down operators' margins to fair levels.
1
I arrived US from Brazil May 2007, inserted my UK T-Mobile data card (I work mobile 24/7). It offered T-Mobile USA so I thought "hey I have service here! - and left it on all day while I did other things.
The bill was 262 pounds sterling for first day, 84 for second.
It cost me 110 US$ in phone call on hotel line TO TMOBILE UK just to get it reconnected (and pay!)
Back in UK I complained for 6 weeks (yes, hard work, point of prinicple). In 4th week they said they had just instituted rebates to the unknowing and I would be blessed: they refunded the first day only.
2
I arrived in US from Brazil November 2007, went online at airport to pay urgent bill. "Few minutes must be OK." Bill was 400 POUNDS sterling. And they cut you off without warning (sending only a text alert to your DATA-only account which you thus never see (it is also already cut off).
I argued passionately on the phone from the US - on phone connection provided by T-mobile USA who I phoned to ask for it. A TMob UK supervisor lady who seemed to relish punishing said "naughty boy, we refund when people dont know but you knew" and would not budge at all. I said I only made a single bank transaction. Thinks: did I leave it on unknowingly, and my SPARE BACKUP from PC WORLD was running in background and THAT consumed 80 mega? ITEM: Switch off SPARE BACKUP before using roaming data.
I argued "It's the same company, you cant say it costs you that much." They said "No, TMobile USA is a different company, they charge us this rate." A TMobileemployee then told me TMobile USA IS a subsidiary of TMobile UK. And that their cost is very low as proven by internal countercharges on other angles (mob phone data access I think it was) which are very low (I forget but like UK 2 PENCE per mega something of that sort).
So this is a TOTAL STEAL like voice roaming was (still is) until enough users emerged and screamed.
I bought a separate TMobile USA datacard contract; now use it in USA.
But the EXTREME IRE for TMobile continues and THEY DONT CARE.
3
HOW do we campaign for simply fairly priced data roaming? It is an obvious ripoff.

S B Fry Chiswick, London, Sao Paulo Brazil, Washington DC
sf@miracleread.com +1 202 487 0913

Bogphone 05 Mar 2008, 9:37am

I used the Vodaphone serviceover a year ago soon after it started (I wasn't paying for it!). Had the choice of a plug in (PCMCIA) card or USB dongle - I used the card.

It was great where there was 3G coverage, but most of Somerset didn't. When out of 3G range it used the ordinary GSMsystem and was painfully slow, far worse than dial-up. It was however reliable. It also worked OK in Greece but very slowly.

Unless the coverage has improved loads since I handed the kit back last June I would say its a great idea, but no substitute for wired broadband, and because of where I live my wired service is only 1Gb/s, but mobile is very useful as a business tool.

How well does it work in trains?

I'll be waiting until it's cheaper and the coverage is much better before thinking about changing from what I have now.

WorkHard100 05 Mar 2008, 9:50am

Broadband isn't simply about cost. You should also be considering Speed, Reliability and Customer Service. A Skoda and a Ferrari are both "cars", but there are clearly differences, just like with broadband suppliers.

FAZERSIX 05 Mar 2008, 9:54am

Mmmm tiscali broadband package includes broadband connection free anytime calls local and national for about £35 pcm.
Watch out for extra charges like mobile phones and BT traffic charges ie 0845 numbers, they run your bill up quite a lot.

Solution bar your phone to dial out on local calls only.

I also use a tesco phone adaptor which plugs into my router,then my bt phone plugs goes into the adaptor 2p per minute free to other tesco users,the sound quality not 100% but its ok.

Other benefits I have an extra phone line with a different phone number.

eadwint 05 Mar 2008, 9:57am

BEWARE!

As an Orange customer who recently purchased a bundle to use the internet while my BB was installed. I was miss informed about being notified about exceeding my bundle and over charged per MB once I had exceed it. Incurring a bill of over £500.

Orange have been less than communicative when trying to resolve the issue and now we are going through a formal complaints process through OFCOM.

In short, going over your allowance is VERY costly.

Hitman101 05 Mar 2008, 10:04am

While Mobile Broadband is becomming far more competitive for the individual, I think it has a long way to go before it can truly compete or become a viable alternative.

Currently users are faced with problems of incomplete 2.5G/3G coverage, quality of service issues (forced disconnection/connection dropouts/speed issues), and extortionate and unrealistic Volume Caps to name a few.

Potential user face problem like competing for resources, since cells are spread apart to provide coverage across the country balanced against the number of active users in a cell - there are a higher number of cells in cities and towns than out in the suburbs and countryside, there is a fair chance that if the number of data users rise then areas of the current network will become stressed, networks will adopt agressive policies of dropping data calls every 60,45, 30 minutes to allow everyone a chance to connect, network cells may have a limited shared bandwidth so whether you are able to connect or not you may get poor download speeds regardless of technology for connection. In areas where signal strength is not so good, or when mobile for example on some train roots, signals may drop intermittantly when signal strength is too low.

Volume Caps are a traditional way of discouraging people from hogging bandwidth, but think about it - what do most users want to down load? Music MP3's and Videos, Films. The type of contect which comes in large files. Music MP3's being 5-20MB per file depending on length and bit rate quality, Music Videos 30-100MB approx, TV Shows/Films 250-500MB for every 15 minutes of footage. It really would not take long for people to use the allocated monthly volume up with these alone.

How about general browsing - with most website now being at least partially funded by advertising, most people do not give any consideration to the amount of data that they download that is advertisments and not the specific content the person wants. I think it would be fair to say since most adverts these days are animated, that the data downloaded for these is substantial, and in some cases much larger that the data for the real content. Some websites are more interactive and will communicate with the server at the other end intermittantly pushing data down and pulling data up.

I have to assume that every single byte of data counts towards the Cap and I think that until a proper analysis of the services available mobile and fixed, it would not be right to consider mobile as a better value alternative.

I personally would not consider mobile a viable alternative until the costs and performance is comperable. That is to say wether I download 1MB, 1GB or 1TB of data the costs should be the same per MB, the value for money should be the best on the market, and the performance should be good enough to support a large community playing real-time Hi Def Video at high speeds.

BTW in these comparisons I realise that BT ADSL lines suffer from performance problems depending on distance from the switch (To which I think that customers should be provided with the legal right to pay only the percentage of line rental and ADSL charges relating to the actual performance of their line - not published the maximum potential!), ADSL lines also have unrealistic CAP's, and what is known as contention ratios where 20-50 ADSL lines are joined at the switch and serviced by a limited hi speed/bandwidth connection to the service provider (so if there is a contention ratio of 20 to 1, maybe only half or a third of those users can use their lines at maximum speed at any given time), finally and more obviously these lines cannot be used wirelessly beyond a short distance from the house with Wi-Fi or Wi-Max.
I also realise that people in these survey do not seem to talk about or consider Cable. Granted Cable inphrastructure is limited to most large cities and surrounding areas, but it seems to me that Cable where it is available, offers the best service, with very low cost connections 2M for much less than a tenner, and 4 (I think this is being upped to 8 MB soon) connections for those who need more speed. For the adrenaline junkies, they offer much higher speed. It will not be long before 50MB connections become available via cable.

ACS130 05 Mar 2008, 10:08am

Great article and thankyou for pointing out the usage limits and costs, I cannot help think that in a few months time there will be a story on the news about someone with a huge bill they didnt realise they were going to get, its just a matter of time. As for the one other small point that is linked to the above, does anyone have a link for the Orange everywhere package listed, as this states unlimited usage at just £20, this seems like a really really good deal and would and should be the first choice out of any of the options shown?

axeman101 05 Mar 2008, 10:18am

I think like all new technology, it might be worth waiting a year or so until it develops properly and settles down. I check my upload and download speeds via The Gadgetshow website and get around 5 to 6 mb. ( LLU exchange ). Handy to join Gadgetshows campaign for faster/cheaper broadband. I was happy with my free laptop,8mb,40gb limit and free wireless router. Which also included line rental at £29.99 a month. yuvme.co.uk

Welshgalles 05 Mar 2008, 10:45am

Surely the basic problem here is that people demand to be connected to the world-wide-wait wherever they are and whenever they want and it is often outside normal office hours. Well, I suggest they all get a life. Do your office work during office hours and if necessary extend your office hours. If your office cannot supply you with adequate connections, well tell them you you are unable to work effectively (is this true because paper and pen still do exist you know) until they do. As for home use - well, do it at home. If you are blessed to be travelling (as I have been for years) then look on that time as time to think, not time to react and again, resort to pen and peper for your ideas and notes and when you get to the office deal with the issue. When not at work, you are exactly that. Ditch the computer, talk to people and if it is really necessary to contact someone, use a phone - after all they do still exist and are pretty well bedded in technologically. Don't be a slave to the interweb beastie. And FYI I have been involved in the wonderful world of computing and technology for nearly 45 years now and can tell you, you DO need time away from its demands. Time to think and be yourself. In short, get a life....

ACS130 05 Mar 2008, 10:54am

Great article and thankyou for pointing out the usage limits and costs, I cannot help think that in a few months time there will be a story on the news about someone with a huge bill they didnt realise they were going to get, its just a matter of time. As for the one other small point that is linked to the above, does anyone have a link for the Orange everywhere package listed, as this states unlimited usage at just £20, this seems like a really really good deal and would and should be the first choice out of any of the options shown?

GnomeYOB 05 Mar 2008, 11:29am

The comparison of costs of several dongle providers with BT's landline based is unfair. BT only sell bundled packages including not only the calls and wireless mentioned (although the setup cost for it is not!) but also 'wifi minutes'. If you claim dongles may save money used in place of a landline broadband connection compare it against one that is not a premium package. This may provide an entertaining headline but it does not educate or enrich the reader.

paulbds 05 Mar 2008, 12:25pm

I hav used the 3 system for over 12 months now. i use it at my holiday aprtment in South Ireland. I pay E19.99 (14 quid a month) and for this I get a 10 Gb allowance..PLUS i can use it in the UK as part of my monthly allowance. Furthermore, you can share this signal if you buy the Netgear adapter ( I have not done so but am considering getting it so I can use WiFi radio in Ireland)
I also bought an unlocked dongle on ebay and puta PAYG sim in it for one of my kids and they just top up at 10 pounds/month
Paul

marmite1 05 Mar 2008, 1:49pm

I have decided that I no longer need a land line but I do need internet access so approached 3G, with whom I have a pay-as-you-go mobile phone. Apparently if you do not have a contract mobile with them the dongle will actually cost you £99.99 which they don't seem to tell you in any of their ads. Therefore I will have a problem at the end of the month as I do not have the £100 required to purchase the dongle.

ANDY172 05 Mar 2008, 1:58pm

You can now buy special wi-fi routers to share your mobile broadband service across more than one computer (or wi-fi enabled) device. Take a look at the Netgear MBM621 HSDPA Modem. You just slot your SIM card in the back to get it working. A review of this router can be found at: http://www.trustedreviews.com/networking/review/2007/12/15/Netgear-MBM621-HSDPA-Modem-Preview/p1

Siwan1963 05 Mar 2008, 6:22pm

I have a 3.5G HSDPA Orange mobile phone and can surf the net with it.
How can I use this as a surrogate dongle? Do I need extra software??

panchax64 05 Mar 2008, 6:48pm

I am in the position of renting short term and unwilling to get a phoneline connected & sign up to a BT contract so I looked at Mobile Broadband. I tried T-Mobile & Vodaphone & found that there was no 3G coverage in my area resulting in speeds so slow it was painful. I then tried 3 (which I purchased through Carphone Warehouse to avoid the 3 shop & its wide boys) and have a 12 month contract, FREE USB dongle,7GB download limit and it works on 3G & HSDPA signal where the others only picked up 2G. I have to say I'm impressed with the ease of use, speed and data limit with only a 12 month tie in.

panchax64 05 Mar 2008, 7:01pm

I am in the position of renting short term and unwilling to get a phoneline connected & sign up to a BT contract so I looked at Mobile Broadband. I tried T-Mobile & Vodaphone & found that there was no 3G coverage in my area resulting in speeds so slow it was painful. I then tried 3 (which I purchased through Carphone Warehouse to avoid the 3 shop & its wide boys) and have a 12 month contract, FREE USB dongle,7GB download limit and it works on 3G & HSDPA signal where the others only picked up 2G. I have to say I'm impressed with the ease of use, speed and data limit with only a 12 month tie in.

fenrich 05 Mar 2008, 7:05pm

Posted this earlier - not sure where it went!

I have been involved with the 3G and broadband rollout in Scotland for a few years. I would say to anyone thinking about a 3G dongle, first check whether the area(s) where you will use the device has good coverage. My home location does not have it, so my 3G/HSPDA-enabled datacard is no use, as file sizes make it unrealistic to use GPRS (basically, 2G/GSM data). I think all the networks have coverage maps on their websites.
If you are going to use it to download movies, lots of music etc. (in short, any large file), then the software bundled with the dongle should let you monitor your download levels - in short, know your limits, and stick to them otherwise you will pay a premium at the moment. Whether this will change in the future, probably depends on how much pressure is applied by consumers.

mannsfool 07 Mar 2008, 10:25am

Another option to consider is Sky. I used to pay £15.99 a month for broadband until I bought a sky package that came with free broadband (subject to a connection fee etc which is usually payable anyway). I found this 'free' extra service much more reliable than the service I had previously specifically paid for.
Secondly, and unfortunately I cannot corroborate this, some people believe that your credit rating is increased if you are in possession of a landline telephone contract which obviously has advantages over the dongle broadband.

warbspeed 12 Mar 2008, 1:12pm

Ok, i'm abit late discovering this article on dongles but i'd like to share my thoughts.
T Mobile service is absolute crap!
I used street check on their website prior to signing up. I checked my address in Bolton = v good
My parents in Chorley = good/fair.
I received the dongle & it was a doddle to set up, & at my address was ok at first but regular use resulted in a very dodgy service which i'll mention later.
I signed up as i do travel about abit & like the author of this article thought the idea was great no need for a land line etc, but this is no substitute for dsl, adsl!
Upon receipt of the dongle i was away for 4 weeks on a course in Derbyshire....the modem when i could get a signal was very very slow!
I tried it at my parents whose addres i'd put in street check....no signal at all!
I was very annoyed at this & rang T mobile to cancel the 24 month contract, their response was, "because you've had it for 5 weeks you are out of the 14 day period of right to cancel & i would have to pay £300+ to cancel"
My argument was/is the service was intermitant connection & painfully slow (worse than dial up), i could make a cup of tea in the time it took a page to load never mind downloading music or films! & that was with 97% signal strength 3G at my home
& it did not work at all at my parents whose address showed good/fair.
T Mobile response to no coverage at my parents was, "the coverage does not include INSIDE the home, its the general area!"
So i'm expected to sit outside on my laptop, ridiculous!
I also had system problems which i could only resolve by rebooting & i even had to use system restore.
I refused to pay the bill & the £300 cancelation charge, i have been disconnected & now await their response.
Anyone with similar problems or who can empathise/help please get in touch.
warbspeed@aol.com

warbspeed 12 Mar 2008, 2:35pm

Ok, i'm abit late discovering this article on dongles but i'd like to share my thoughts.
T Mobile service is absolute crap!
I used street check on their website prior to signing up. I checked my address in Bolton = v good
My parents in Chorley = good/fair.
I received the dongle & it was a doddle to set up, & at my address was ok at first but regular use resulted in a very dodgy service which i'll mention later.
I signed up as i do travel about abit & like the author of this article thought the idea was great no need for a land line etc, but this is no substitute for dsl, adsl!
Upon receipt of the dongle i was away for 4 weeks on a course in Derbyshire....the modem when i could get a signal was very very slow!
I tried it at my parents whose addres i'd put in street check....no signal at all!
I was very annoyed at this & rang T mobile to cancel the 24 month contract, their response was, "because you've had it for 5 weeks you are out of the 14 day period of right to cancel & i would have to pay £300+ to cancel"
My argument was/is the service was intermitant connection & painfully slow (worse than dial up), i could make a cup of tea in the time it took a page to load never mind downloading music or films! & that was with 97% signal strength 3G at my home
& it did not work at all at my parents whose address showed good/fair.
T Mobile response to no coverage at my parents was, "the coverage does not include INSIDE the home, its the general area!"
So i'm expected to sit outside on my laptop, ridiculous!
I also had system problems which i could only resolve by rebooting & i even had to use system restore.
I refused to pay the bill & the £300 cancelation charge, i have been disconnected & now await their response.
Anyone with similar problems or who can empathise/help please get in touch.
warbspeed@aol.com

selkis 18 Mar 2008, 6:33pm

I would love to try "a dongle" but no coverage in my "rural" area 10miles from Banbury!

sbolter 20 Mar 2008, 12:55am

"However, if you are unable to get broadband access, a dongle may be the answer".
In those places where you cannot get broadband on a land line, it is most unlikely that there will be a 3G signal.
In this Essex Village of 400 people, 55 miles from London, 5 miles from the town of Sudbury, there is NO 3G, there is not even 2G at my end of the village.
Only 50 people can get land line broadband and then only at about 0.4Mb/s.
The Parish Council is having to commission a wireless community broadband project.

psgr345 04 Apr 2008, 7:02pm

Having just dumped Talk Talk after my 18 month contract, not being able to get online since the end of February (again)and their abysmal customer service, I am over the moon with the 3 dongle..... As suggested I no longer have a landline relying on 3 mobile (1100 anytime mins £20/month)for calls and the £15/month 3 Gb option dongle for internet, saving £20/month.
I predict with prices continuing to drop over time, fixed lines will become a thing of the past in time.

RLPeacocke 05 Apr 2008, 3:08pm

Just to add to coverage comments; I bought Vodafone internet access option and was pleased with it. The only thing was, I got brilliant reception high up in the mountains and deep in the pine forests of the Algarve, broiling on the beach in Costa Blanca, and quaffing Pils and Schwartzbrot in rural Germany, but got absolutely no signal for anything on the noisy and dirty train between filthy Southampton and drafty red-brick Bournemouth - how pathetic is our supposedly technologically superior country! Ha! Get a grip, Gordy!

moggyjo 05 Apr 2008, 3:38pm

Living on a boat means the Dongle is great for getting decent access to the internet and 3 are doing a deal for existing customers of £7.50=3gig and £12.50 for 7gig which I think is brilliant.

FAZERSIX 07 Apr 2008, 12:19pm

I use tiscali broadband and phone package anytime calls,cost around £36 pcm plus any mobile or bt traffic like 0845 numbers are extra, so it can tot up to £50 pcm, I thought that was ok ish considering all ?

Its the bt traffic and mobile's which run the bill up !

cheekyknight 04 Aug 2008, 1:21pm

Please forgive if this is already covered (too busy to read the whole beast but wanted to contribute!)

Very tempted by the whole dongle proposition.
Still, sting in the tail could be usage.
Figured I'd see my monthly throughput and then decide.

STUPIDLY difficult to find a good utilisation monitor for either PC or mac.

Lucky Mac users ( this time ;¬] )
here's what I found which I like:
"surplusmeter"
www.tuaw.com/2006/04/19/monitor-your-broadband-traffic-with-surplusmeter
Price? Free :¬] (or you can donate like me!)

Enjoy ~ Sir Cheeky Knight

P.s. Maybe some nice PC fanatic will do the research for the rest of y'all >;¬]

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