Tesco frequently don't have the product I went to get on the shelves, just the same as Sainsbury were about 10 years ago when they were struggling.
The stores are miserable. The clothing range has slipped.
The staff are demotivated and seem to work as slowly as possible, leading to long queues.
I did see them rushing to open a till on my last visit, but that was just because one of their own employees was doing some shopping & they choreographed it so one of their own didn't have to queue.
The customers don't get that service, or at least not in the Milton Keynes store.
This stock has to get cheaper before I buy it.