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Landlords: The Best £20 You'll Ever Spend

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By Donna Werbner | 10 March 2008

Let's face it: in an uncertain economic climate, with mortgage costs rising and property prices stagnating, it's a pretty scary time to be a buy-to-let landlord.

But last week, in The Buy To Let Boom Isn't Over Yet, I explained how some landlords are making the most of the current market conditions, snapping up bargains in a buyer's market in order to meet strong rental demand.

Today, I have more good news. One of the biggest expenses for any buy-to-let investor - the letting agent - could soon be dramatically reduced.

A Fair Deal

The Office of Fair Trading (OFT) is currently trying to get an injunction against lettings agent giant Foxtons, to stop the firm from putting certain terms in its contracts with landlords.

The terms state that a landlord must pay Foxtons a commission if a tenant who was originally found by Foxtons goes on to renew their contract or buy the property - even if Foxtons no longer manages the property or has anything to do with the tenant!

If the OFT is successful in its court case, the watchdog intends to enforce compliance throughout the letting industry, wherever similar terms are being used.

Of course, it would be great if the OFT wins this battle and we will certainly keep you updated as soon as there is an outcome.

But did you know there is a way, even now, that you can cut out the lettings agent completely - and still ensure your property is well-maintained and rented out to tenants who always pay on time?

Landlords' Emergency Insurance

I cannot recommend heavily enough a fantastic type of insurance policy called 'Landlords' Emergency Insurance'.

This will usually cover you for emergency repairs to your electrical system, heating or hot water supply, plumbing and drainage problems, gutters and downpipes, security and glazing, roofing and pest contamination, up to a set amount (usually £300 to £500) per claim.

It should also provide an emergency locksmith if the tenant gets locked out.

And the best part is, most providers offer a 24/7 year-round emergency hotline that the tenant can call direct. In other words, you don't even have to get involved. You never again need to pick up the phone in the middle of the night and hear: "The bathroom's flooded!" "I'm locked out!" "There are mouse droppings in my cereal!". You will simply receive notification of the works that have been carried out to fix any problem.

Considering most lettings agents charge 15% of the annual rent to deal with such queries - and then bill you for the work - you might expect such a policy to be quite expensive. But Quoteline Direct offers this policy for less than £20 a year.

Shocking, isn't it? But before you get blown away by that figure, bear in mind that if you don't use a letting agent, you do have to find the tenant yourself. And many landlords are understandably wary of going down this route for fear the tenant may not be reliable.

Another landlords' emergency insurance provider, Homecall Plus, has come up with a solution for this. It offers a tenant credit checking service, which delves even deeper into the tenant's credit record than most letting agents. As well as checking for CCJs, it will look at whether the tenant habitually pays his or her bills late and so can give the landlord a much better idea of the reliability of a tenant.

The cost for this credit check is just £10. Considering some letting agents will charge £100 or more for this service, I think it's quite a bargain!

Furthermore, if you're still worried about the tenant's ability to pay the rent, you can take out a rent guarantee and legal expenses cover, so you are covered for any legal disputes/eviction proceedings.

And remember, this is just one of the ways that you keep the costs of your buy-to-let investment down. There are three other key areas - read my article on Cut The Costs Of Buy-To-Let to find out more!

More: Compare buy-to-let deals from the whole of the mortgage market with The Motley Fool Mortgage Service.

Comments

The opinions expressed here are those of the individual writers and are not representative of The Motley Fool.

At 21:59 on March 10 2008, lucylark said:

Hi
Habitually late bill payers,helpfull info,but i personally dont know any individual or company that pays on time,sounds very utopian to me.

At 22:01 on March 10 2008, lucylark said:

Hi
This article also sounds like an advert.

At 08:19 on March 11 2008, Agincourt100 said:

But especially for owners living overseas, firing the estate agent will also presumably a) stop you getting a mortgage or remortgage from a "buy to let" lender, who will insist on professional management and b) prevent your receiving rent payments without tax deduction, even where costs are known to exceed rental?

At 09:39 on March 11 2008, stacey6897 said:

My property agent advises me on my rights and responsibilities, does the market research for me, gets heavy with late payers, as well as fielding calls while I'm at work. They're much more qualified to deal with my tenants than I am, and that's what I pay them for. Don't think I'd be comfortable letting my property without their expertise.

At 11:57 on March 11 2008, dgriffin2000 said:

For the first time ever, we tried to use a letting agent to let one of our properties. All the costs (finding fee, contract fee, inventory, check-in etc), for a 'let only' would have been the best of 2 months rent. Never again! If you know your business, do it yourself.

At 13:49 on March 11 2008, lotty77 said:

I would say to anyone wanting to let a property -Manage it yourself, seems from bitter experience that the Estate Agents are on the side of the Tenant, no safe guards in place if the tenant decides not to pay for months on end and theirs only the bond to cover any missing payments and then you got a shortfall if your property is left damaged.

At 13:55 on March 11 2008, McLeodC said:

I was a tenant in a flat for nearly 8 years; the letting agent was supposed to visit every 6 months to see that I was looking after the place. After the initial check, it was obvious that they never visited again - they would send a letter saying they were coming, but would invariably phone shortly beforehand to cancel, saying they would rearrange - which they never did. So the flat had one check soon after I moved in, and one when I moved out 8 years later - yet all the time they were charging my landlord a hefty commission and telling him they were checking on a 6-monthly basis!

At 16:48 on March 11 2008, JonEBehr said:

seems from bitter experience that the Estate Agents are on the side of the Tenant

I don't think that's true. I reckon the typical Letting Agent is wholeheartedly and exclusively on the side of Letting Agents.

Cheers!

At 22:02 on March 11 2008, mansredfire said:

Perhaps someone from the Fool could clarify their realtionship with Quoteline Direct - this appears to have all the hallmarks of a finacial promotion, without any of the associated status disclosures

At 14:51 on March 12 2008, bluecatnails said:

AS an independent letting agent, and having worked for a few of the bigger firms in my time, I am disappointed by this article - it paints us in a very grim light!
Firstly, as with any insurance policy, I'd be very dubious as to what would actually be covered. When push comes to shove, they don't like paying up if they can possibly get away with it.
Secondly, any letting agent charging a landlord £100 for a credit check on a tenant should be ashamed! In my experience, the tenant covers costs of credit checking etc, and considering there are dedicated companies doing this for approx £20 per person, a higher charge is unfair.
dgriffin2000 - perhaps you should have shopped around a bit! Most agents charge either a percentage of 1st months rent OR a flat fee, fully inclusive for a let only agreement. Please don't tar us all with the same brush.
lotty77 - Agents are generally on the side of the Landlord, if anything - that's how we get paid! Did your agent not offer you Rent Protection Insurance? very common for it to be a free extra these days!
I do agree this article seems like a promotional ad for Quoteline, and my advice to any prospective landlord is to shop around & compare agents to make sure you're getting a good deal.

At 21:52 on March 19 2008, abinet3 said:

Re Foxtons /OTS I was under the impression all Estate Agents take commission on Renewal of Contract or if Tenant they found purchases the property. Is is correct/legal or not?

At 09:41 on May 01 2008, amcminn said:

if you don't use a letting agent, you do have to find the tenant yourself
This article relates to the management service provided by a letting agent. This is a distinct service to finding the tenant initially. I have always used a letting agent to find a tenant as I think it weeds out potential dodgy tenants to some extent. I do however manage them myself as this only involves ringing a plumber/spark/joiner/roofer myself. An agent would probably charge me more for the work, and a monthly fee for ringing them for me, with no guarantee of the quakity workmanship. I like to have the peace of mind knowing that I have supervised the work so it has been done properly. This also helps maintain a good relationship with the tenants if you resolve problems quickly, and to a high standard.

At 09:40 on May 25 2008, JBStar said:

I agree with mansredfire, this looks like a commercial plug - especially a "the best £20 you'll ever spend" cannot be: Quoteline only sell their emergency call cover as an ADDITION to their expensive landlord's contents cover.

Looks like another example of the increasing commercialisation of Fool ... pity.

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