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Why Home-Seller's Packs Aren't Working

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By

Christina Jordan

From the Fool blog

How To Bag A Bargain This Christmas

Published in Property and Home on 11 January 2008

Can Home Information Packs ever do their job?

What takes over a decade in the planning, receives near universal condemnation from the industry it is intended to help, and has more launches than the Apollo Space Program?

New Labour's much-maligned election manifesto solution to the not-broken-but-lets-fix-it-anyway homebuying process. Hip hip hooray for the Home Information Pack (HIP), designed to stop purchases falling through mid-process and speed up the transaction by supposedly providing the buyer with all the information they need about a property. The cost of obtaining this information is effectively shifted over to the seller.

HIPs were finally launched on 1 August last year. Well, it was for four-bed properties and above, anyway. Then on 10 September for three-beds and 14 December for one and two-beds.

Loopholes

• Anyone whose property was on the market before the relevant launch date doesn't need one. Partially-constructed properties fall outside the rules too, as do sales to family members.

• Until after 1 June 2008, those selling a leasehold property do not need to provide all the information about the lease that should really be provided in the HIP.

• Anyone who has paid for a HIP (or agreed a payment plan) is allowed to market their property without waiting for the pack to be assembled. This expires on 1 June, after which sellers will actually have to provide potential buyers with the HIP from day one. All making sense?

• In the meantime, if the property sells quickly the seller need never provide the HIP, although they will need to give their buyer the all-important Energy Performance Certificate (like your fridge rating but for your house), required by European legislation and the real reason that the packs saw the light of day despite fierce opposition.

DDD-day

Drop dead date (I'm not joking) is the date by which any of us selling a property, regardless of when we put it on the market, need to have a HIP ready for potential buyers before we market our properties. After this date HIPs have to contain all the required information -- no exceptions. Unfortunately, the Government has not yet specified when the drop dead date will be.

Yet calls are already being heard for progress to be made on getting the packs 'exchange-ready', meaning the HIP would contain such comprehensive information that offers could be accepted and contracts exchanged immediately. Now that would speed up the homebuying process!

Ready, steady, no!

However, vital missing components make exchange-ready HIPs impossible.

Firstly, the Home Condition Report (HCR) was the jewel in the HIP crown but was made voluntary at the 11th hour in an extraordinary Government u-turn that many claim has rendered the packs useless.

The HCR offers the buyer valuable guidance as to the condition of the property, similar to a Homebuyer's Report. As a voluntary part of the pack that doubles the cost from £250 to almost £500, it's only taken up by a tiny proportion of sellers.

The Government has said that if voluntary take-up of the all-important HCR is unsuccessful (which it almost certainly will be), making them compulsory is on the table. Good, because at present buyers wanting peace of mind have to pay for a Homebuyer's Report (£450) in order to know exactly what they are buying.

In addition to the HCR, the packs are still missing a number of documents that would have to be made compulsory before a pack could be exchange-ready, such as environmental information, a draft contract, and other bits and bobs currently assembled by the purchasing conveyancer. As they are voluntary, they are seldom included in HIPs.

So how about running before we can walk? Until the drop dead date is reached (whenever that may be) and we can all get used to HIPs in their watered down state, it's pie in the sky to get excited about a day when they will include all the elements they were designed to have, and therefore do what they were designed to do. I won't be holding my breath.

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Comments

The opinions expressed here are those of the individual writers and are not representative of The Motley Fool. If you spot any comments that are unsuitable hit the flag to alert our moderators.

jofc 11 Jan 2008, 4:34pm

It is unneccessary red tape. All it really does is raise more income (VAT) for the goverment. Do any of the mortgage companies accept any of the HIP information, or does the buyer have to pay for a duplicate set of information to be compiled anyway? (used car salesman syndrome - system open to abuse) As for the EU energy rating, That could be done from a set of checkboxes - Make something available online where you answer questions like 'do you have cavity wall insulation' and then print the result for free.

applesarehot 11 Jan 2008, 8:36pm

HIPS have been an unmitigated disaster. They cost hundreds of pounds to obtain - and the very thing we all assumed they would include - property condition report - is the one big glaring omission. Fortunately, most home buyers I've come across recently (like the people buying our 4 bed Victorian house) are more interested in period features - including original wooden sashed windows - rather than the plastic double-glazed pimping that so many newer homes seem destined to have in order to comply with energy regulations. In conclusion: HIPs were an excellent idea when first mooted, but they have done absolutetly nothing to speed up the process of buying and selling your home. A total joke. Sorry to be so cross! but there you are... arh

loudbarker 11 Jan 2008, 8:43pm

Hello, I'm a solictor and do a lot of conveyancing. The reason the HCR isn't complusory is because lenders don't trust them - your building society will insist on carrying out its own HCR (otherwise known as building survey) and cause (some of) the delay the HIP was supposed to avoid. Otherwise I think the principle behind HIPS is a very good thing - have all the docuemnts ready before you put the proeprty on the market and exchange of contract swill happen much quicker. We always advise our selling clients to do this. When they do it all goes much faster.

moonspinners 14 Jan 2008, 7:24am

Energy Information. I did a report on line with poewrgen which rates my house a "C" the uk average is "E". They were able to compile that all for free from there records of my Gas and Rlectricity purchases over the year and some simple qeustions about our property that I was able to answer. All of this for Free.

freethinker41 14 Jan 2008, 7:53am

Surely it should be feasible for a lenders' association, if there is such a beast, to devise a system of accreditation of HCR makers, that would render the lender's own survey unnecessary. Then more sellers would be inclined to voluntarily produce HCRs and it would gradually become the norm and even give those sellers HCRs a marketing advantage over those without. Moreover, if the estate agents (who are primarily responsible for the HIPs) were to promote this idea, it would not only smooth the property-selling process but also help to dispel the money-grabbing image that estate agents traditionally have.

Coutances 14 Jan 2008, 8:22am

Recently shown a HIP for a property in Herts - the information was all there and important to any buyer. My current house purchased 10 years ago revealed deamons on the searches which the solicitor did not find out about until it was too late - yes HIPS need fine tuning but I would rather see the faults if any on a property before I commit myself to buy instead of wasting money. In any case why should buyers pay for these items -it is the vendor who is marketing their house!!!!! not the buyer.

agentofool 14 Jan 2008, 8:59am

All this presumes that the HIP is intended to be part of the house selling process and that is is designed to somehow assist either buyer or seller in that process. I have long been of the opinion that the HIP has been introduced not only to cover the Europe-wide directive towards energy efficiency in homes (which isn't due yet anyway, I don't believe), but more pointedly to collect information for the Government's deeply unpopular Council Tax revaluation. What a wizard wheeze to make the public pay to collect the data, and to make it mandatory... Ask yourself these questions when considering my opinion... Why are houses with more than five hectares of land exempt? (Does it skew the figures??) Why isn't a HIP needed before exchange of contracts? Why did they introduce four bedroom homes first? (Were they fishing to find homes for the new band to be introduced above the current Council Tax banding??) Why are all HIPs to be registered on a Government database?

NZJenn 15 Jan 2008, 7:10am

In theory HIPs is a very good idea, unfortunately it seems to have been very poorly executed. I find the process of purchasing a house in the UK unnecessarily stressful and an overly drawn out process and was surprised by the author's comment "New Labour's much-maligned election manifesto solution to the not-broken-but-lets-fix-it-anyway homebuying process." Not broken? Surely you jest? I struggle to find something not wrong with it! A homebuying process that takes from 3 to 6 months to complete is “not broken”? I have to disagree. In NZ it is possible to make an offer on a house and be living in it 2 weeks later, there is no guzumping (spelling?), once your verbal offer has been accepted the house is considered sold and from this point on it gets costly for either side to back out. I had never even heard of housing chains until moving to the UK and then length of them astounded me! Only one person needs to bow out and the whole precarious chain collapses. After the stress of buying our house in the UK I swore I would never buy another one, if we sell ours it will be to relocate back in NZ, where I can build a house in the time it takes to buy one in the UK. I also agree with Coutances comment "In any case why should buyers pay for these items -it is the vendor who is marketing their house!!!!!" In the end the cost is absorbed into the asking price of the house and the buyer ultimately pays anyway, much like any other goods you buy. The government really does need to get HIPs delivered properly with all the aspects of it compulsory from the get go. Once this is done the benefits of HIPs will be a step in the right direction for sorting out this (currently) totally ridiculous, painfully drawn out, over complicated house buying process.

dandanfryingpan 15 Jan 2008, 8:32am

I went to the SAVA roll out a few years ago, a course allied with the whole hips process, to encourage a make up in the falling numbers of people who could conduct the hcr's, despite benig told by various delegates that if i signed up with my £3.5k cheque ready to go that someone would assist with my queries (money first questions later surely not). During the seminar a member from the ODPM said that the HIPS legislation would become mandatory and that all main UK political parties had signed up, until a very learned individual pointed out they had left in an opt a out clause to satisfy a 3rd party, meaning that the hips debarcle could be scrapped at any time, and that it was based on a system from Danemark?!?! which had been scrapped after 9 years as it was too inefficient. Quango anyone?

Ventrata 15 Jan 2008, 8:43am

When I heard about HIP's in the planning stage, I thought "What a great idea". But what went wrong? I have to agree with the article, the major part of the HIP and the one that makes it all worth while is the Home Condition Report (HCR). What are the government thinking by now not making this compulsary. Bring it on a.s.a.p. An earlier comment about the people doing HCR needing to be regulated and also that lenders don't trust them and ask for another building survey, well, they are strictly regulated by amongst others an organisation called SAVA. The Home Inspectors (who do the HCR's) are all already qualified surveyers or people who have undergone extensive training to approved standards - so the banks and building societies should trust them as the HCR is by far more extensive than one of their own surveys. i.e. Lenders survey takes about 10 mins (or at least mine did) the HCR would take several hours. Which would you trust more?

deeplyblue 31 Jan 2008, 1:08am

A question to NZJenn (or anyone familiar with a similar system): would you care to explain what the process is there? What steps does it skip/formalise which we don;t have here? Perhaps the national system of land registration is more up to date. Surely any buyer needs to have the condition of any home checked - or are there many fewer old/sub-standard homes? Or is the process just better handled? Perhaps we could get an idea of how a HIP-replacement (sorry, couldn't resist that one) which really worked would look like.

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