A Brutal Warning To Tech Firms And Investors

Published in Company Comment on 4 July 2012

BlackBerry firm RIM has 76 million customers, yet has crashed badly since 2008.

Just over five years ago, on 29 June 2007, the first iPhones went on sale in the US.

The incredible success of this touchscreen smartphone helped catapult Apple (NASDAQ: AAPL.US) to become the world's largest technology business by market value. Last night, Apple shares closed at over $599, valuing the iconic firm at over $560 billion (£358 billion).

Apple ruins RIM

In what Austrian-American economist Joseph Schumpeter called the "creative destruction" of capitalism, it's often the case that one company's triumph is another company's ruin.

This certainly seems to describe the fate of Canadian tech business Research in Motion (NASDAQ: RIMM.US). Indeed, in the evolutionary race that is the technology industry, RIM has gone from fast-moving mammal to lumbering dinosaur.

After the iPhone launched, RIM's billionaire CEO, Jim Balsillie, said in November 2007: "As nice as the Apple iPhone is, it poses a real challenge to its users. Try typing a web key on a touchscreen on an Apple iPhone, that's a real challenge. You cannot see what you type."

How disastrously wrong Balsillie was. After a slow start to sales, iPhones started flying off the shelves, with sales reaching over 37 million units in the final quarter of 2011 and more than 35 million in the first quarter of this year.

When RIM ruled the world

Back in the halcyon days before Apple ate RIM's lunch, the BlackBerry was the king of the smartphones. With its full QWERTY keyboard, the device became so popular -- even addictive -- among business folk that it acquired the nickname 'the CrackBerry'.

The first BlackBerry device was launched in 1999 in Germany, with RIM's first BlackBerry smartphone following in 2003. Its immediate success led RIM to launch a string of better BlackBerry models and improved operating systems, with the BlackBerry Curve 9320 unit one of its latest models.

However, in recent years, RIM has fallen by the wayside, losing its leadership in the smartphone market. Also, its reputation took a dent in October 2011, thanks to a four-day outage during which users were unable to connect to BlackBerry servers.

More recently, RIM has repeatedly delayed the launch of its next-generation, keyboard-free BlackBerry 10 (BB10) handset, which is now due in the first quarter of 2013. This news has spooked investors already worried by the 85% market share Apple and Google (NASDAQ: GOOG.US) Android-powered devices have over smartphones.

Shares smashed

Before Apple, Samsung and Nokia (NYSE: NOK.US) charged past it, RIM was a force to be reckoned with. At its peak, RIM's share price closed at $147.55 on 19 June 2008. How the mighty have fallen in the past four years.

On Tuesday, RIM shares closed at $7.35, just above its 52-week low of $7.14, down a crippling 95% from its peak. RIM shares crashed by almost three-quarters (75%) in 2011 and have nearly halved (down 49%) so far this year. Last month, RIM's share price fell by more than 30%, taking its shares to levels last seen in 2003.

At RIM's current price, the entire business is valued at a mere $3.8 billion, versus its peak of $84 billion. The latest slump came on Friday, following dismal sales and earnings in the company's latest quarterly results.

Alas, in the first quarter of its 2012-13 financial year, RIM lost $518 million on sales down by three-sevenths (43%) to $2.8 billion. In the same quarter of 2011/12, RIM made a profit of $695 million on sales of $4.9 billion.

Right now, RIM investors must be desperately pinning their hopes on the launch of BB10, because its handset and tablet sales are plunging, putting the company's very existence in doubt.

What you get for $7.35

The number-one question I always ask before investing in a company is: are its earnings sustainable? In not, then the shares are not for me.

Then again, despites its declining sales and mounting losses, there is considerable asset value in RIM shares. In fact, $7.35 for one share buys you a slice of a company that:

  • has $2.2 billion in cash, which is nearly three-fifths (58%) of RIM's market cap;
  • generated $710 million of operating cash flow in its first quarter;
  • has 78 million BlackBerry customers in 175 countries, including 58 million users of BBM (BlackBerry Messenger);
  • sold 7.8 million BlackBerry smartphones in its latest quarter;
  • owns a portfolio of over 11,000 patents; and
  • trades on a price-to-sales ratio of a mere 0.3.

Clearly, RIM has some attractive assets, but sales are falling out the sky, its cash pile is being gobbled up by rising losses, and users may lose patience while waiting for BB10 and leave for competitors.

Also, with chief executive Thorsten Heins only in the job since January, it remains to be seen whether his strategic review can successfully turn RIM around. Nomura Equity Research has warned that RIM will be end up bankrupt if Heins can't turn around this tanker in time.

If Heins does pull off a miracle, then perhaps RIM will 'do an Apple'. In the dark days of 1996-97, Apple was worth less than its $2billion cash pile, but bounced back to become a global powerhouse today. Today, with RIM competing against the awesome Apple, such a Lazarus-like comeback seems highly unlikely.

Lessons to learn

There is a clear lesson here for managers and investors in technology businesses. If a company fails to seize on a strongly emerging trend, then it can be left far behind when the tide goes out. In the high-tech world, being late to the party usually means losing a seat at the top table.

What's more, a business can go from being number one in its field to being an also-ran, overtaken by smarter, faster rivals. Today's move towards BYOD (Bring Your Own Device) has favoured iPhones and Android handsets and relegated BlackBerrys into third place.

For RIM to survive, Heins may have to break up or sell the business -- perhaps to Microsoft (NASDQ: MSFT.US) or a private-equity firm -- in order to realise any remaining value. Nevertheless, he must move quickly, before RIM's financial weaknesses overwhelm the company.

In the short term, things are likely to get worse for RIM before they get better, so I would avoid the shares until they become a blow-out bargain at, say, $5 or below.

Finally, I'm very wary of paying high prices for go-go tech shares, as is billionaire investor Warren Buffett. The 'Oracle of Omaha' prefers "boring", high-quality businesses with predictable earnings and commanding market shares. To find out which FTSE 100 firm Buffett has aggressively bought into earlier this year, simply download your free copy of our latest report, "The British Business That Warren Buffett Loves".

More from Cliff D'Arcy:

> Cliff does not own any of the shares mentioned in this article. The Motley Fool owns shares in Google.

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Comments

The opinions expressed here are those of the individual writers and are not representative of The Motley Fool. If you spot any comments that are unsuitable hit the flag to alert our moderators.

CunningCliff 04 Jul 2012 , 8:50pm

Amusing comments from The Register

RIM boss denies cratering Canucks are in 'a death spiral'
If only Apple and Google would get their boots off his throat
http://www.theregister.co.uk/2012/07/03/rim_death_spiral_denial/

Cliff

UncleEbenezer 04 Jul 2012 , 9:04pm

Is your Foolish colleague still holding the shares he optimistically picked up, as per http://www.fool.co.uk/news/investing/company-comment/2010/10/31/will-the-blackberry-bounce-back.aspx

I'm actually beginning to think RIM looks interesting. At current prices it has potential as a takeover target for a company offering a comprehensive IT/comms service to the Enterprise, like Oracle (who have form on such takeovers) or IBM.

ANuvver 04 Jul 2012 , 9:34pm

Hmm. Buying a stock solely on its potential as a takeover target?
Good luck with that. No, really, I mean it. Good luck.

TonyTwoTimes 05 Jul 2012 , 7:56am

Hi UncleEbenezer,

I haven't held RIM shares for the best part of eighteen months.

I sold them a few months after writing that article for a profit of about 25%, when their sales figures started to look a little bit wobbly, and put the proceeds into Westport Innovations.

Holdings like these are part of the 15% or so of my portfolio where I'm prepared to lose the lot.

Cheers,

Tony Luckett

PatienceGone 05 Jul 2012 , 1:22pm

What happens when all those customers want a device that can be used outdoors in less than lovely weather?
That's why I specifically didn't want a screen that does things when you wipe it and why I'm not going to invest in what seems to me to be a fashion.
Now, Android is open source (ish) vs proprietary software and seems to be doing well. Straws in the wind for Microshaft? Of course they won't be worried, they're as strong as IBM used to be, or Nokia for that matter.

BrnzDrgn 05 Jul 2012 , 1:35pm

Google is doing well with Android and Apple has it's brainwashed zombie band of customers (you can tell Apple are worried as they started taking everyone to court over the most trivial things).

Microsoft have the business advantage if it operates well with Windows but social networking and integration could upset their glaziers cart. Apple are still in the game but not producing the best products.

Googles only Achilles heal is that they are producing great things but the latest ICS and Jelly Bean updates have not reached the older phones capable of runing them, when it does that they will have a lot of clout!

MurdochCreamPie 05 Jul 2012 , 4:34pm

UncleEbeneezer - do you really think RIM would appeal to Oracle or IBM et al? Have you forgotten the recent foray into the smartphone market by HP, which was an unmitigated disaster? The IT software and services giants won't touch this market again, it's dominated by Apple and Android (and maybe Windows, yet to be seen).

HP's strategy was a connected corporate world from desktop to mobile to tablet to printer to etc. They forgot that these are consumer devices, not corporate devices. And consumers now demand that they can use their device of choice in the workplace.

The only marketplace that RIM dominates is yoofs in hoodies who use their BBM technology. Not a business that I would value at £3 bn. I can only see one direction for RIM shares...

UncleEbenezer 05 Jul 2012 , 11:37pm

CreamPie - I assume the proposition for Oracle or IBM would be tight integration of a telephony service with their IT solutions, thus adding value. I don't know how much of Blackberry's user base are business customers, but those could be of value to someone with more to sell them.

Of course I don't know. Oracle (and I presume IBM) have long had business solutions at the software level for any-smartphone (the client for my Nokia E71 was pretty good). The value of the handsets to them would be marginal: if I were an Oracle or IBM strategist I might think of buying RIM but selling on the handset operation to someone in Asia with low cost base.

I'm not thinking about HP. They've been drifting about as aimlessly as Nokia of late, with a bunch of purchases that look frankly bizarre, from EDS (giant of Huge IT Disasters) to Autonomy (RIP a good company) at high prices. Not like Oracle snapping up Sun at a bargain price and aiming squarely at IBM's enterprise-crown.

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