Tesco Revamps Its "Value" Line

Published in Company Comment on 5 April 2012

The next step in Tesco's UK refocus is announced.

As Tesco (LSE: TSCO) continues in its quest to firm up its UK supermarket sales, news is just in of its next step -- the long overdue rebranding of its low-cost "Value" line of goods. This comes after the announcement of the closure of Tesco Cars earlier this week, when we were told that the company is refocusing back on its core business.

Own-label goods have been gracing the UK's supermarket shelves for the past 20 years, as price wars against higher-priced branded goods, started by Kwik-Save's super cheap baked beans, have captured more and more of the nation's food spending.

But in recent years, the simple "Look at me, I'm really cheap" branding has been falling out of favour, for a number of reasons. For one, many of our branded food producers have been fighting back with their own price promotions, and have been reasserting some of their old clout.

And there is a segment of the population who, while they want to save money by buying lower-priced goods, are embarrassed to be seen carrying home tins of those prominently marked 'cheapest' products -- it's the same kind of thinking that keeps people out of Aldi and Lidl, where they really don't want to be seen.

Keeping up

Following on from rivals Asda and J Sainsbury (LSE: SBRY), Tesco's newly christened "Everyday Value" range will have a packaging makeover, with the old blue-and-white striped look being replaced by more upbeat images.

The revamp also includes a focus on better health, with levels of things like hydrogenated fats and monosodium glutamate being lowered in a number of Tesco's more-than-500 lines of own-brand products.

It's a significant move to make, and there is now speculation that Tesco's other own-brand lines like it's 'Finest' range of products could be also be set for a makeover.

But will it make a difference and entice people back from those rival supermarkets?

Well, I think the Value range really was looking long in the tooth, and its old look did need ditching. But though people clearly are influenced by packaging, it was a misjudgment over pricing and promotional activity that led to Tesco's fall in market share.

What people really want is their 'BOGOF' and 'twofer' deals, and their price-matching offers -- not pictures of puppies and kittens on the labels (or whatever the new ones look like). Now, I wonder if my local Tesco still has any Singha beer at 3 for the price of 2...

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Comments

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LastChip 05 Apr 2012 , 2:01pm

Are people really taken in by the 3 for 2 nonsense?

Surely, particularly a Fool would know, nothing in this world is free.

All they're really saying is, the two are over-priced to allow for the third.

It's like saying "Sale 50% Off!". Another way of saying, we stuck this item in a store for the statuary period at double what it was worth and now we're such nice guys, we're giving you 50% off.

What nonsense.

NikThomas 05 Apr 2012 , 2:51pm

Sometimes that 's the case, on other occasions Tesco has just screwed over the suppliers on our behalf.

TMFBoing 05 Apr 2012 , 3:31pm

Are people really taken in by the 3 for 2 nonsense?

Surely, particularly a Fool would know, nothing in this world is free.

All they're really saying is, the two are over-priced to allow for the third.


Nope, that certainly is not always the case.

Now, I wonder if my local Tesco still has any Singha beer at 3 for the price of 2

Yes they do :-) And it's genuinely 3 for the price you'd pay for 2 anywhere else.

Foolish best,
Alan

LastChip 05 Apr 2012 , 3:56pm

Thank you for your comment Alan and I think I should clarify (as it could be misconstrued), my referral to the 3 for 2 nonsense, was not meant to be indicating the article was nonsense.

What I was referring to was the marketing mechanism behind this type of promotion.

Somewhere, someone is paying the bill. Whether it be Tesco or any other business, they're not in the business of giving stuff away and I think it's important to understand that.

For me, all this sort of marketing is a turn off and I do undoubtedly switch off when I see such claims. I can't (and won't) however argue that in this instance, you do appear to have found a genuine discounted item, but the question still is, who's picking up the tab?

Maybe as NikThomas suggested, it's the supplier.

So I suppose next ask; does it work? Clearly from your response it does, so maybe I'm just the ultimate cynic when seeing this stuff.

In my heart, I hope it does as I hold shares in Tesco, so can I suggest you get down there and buy some more please?

Cheers! ;-)

rober00 05 Apr 2012 , 4:37pm

Frankly I do not care who is paying for the discount (when genuine and not all are) as long as I normally buy it and can get it cheaper!!!

poorMfool 05 Apr 2012 , 6:15pm

If you notice the 3 for 2 and 2 for 1 bargains vary over time, so no they are not charged at some vast profit ratio where you are paying the normal price with an offer. They of course do have a profit margin when they are sold normally, and they still make a profit from the increased sales when there is an offer, since the next offer in line is on another product that is charging the standard profit margin for the company.

TMFBoing 05 Apr 2012 , 6:37pm

I can't (and won't) however argue that in this instance, you do appear to have found a genuine discounted item, but the question still is, who's picking up the tab?

I don't really mind, as long as I'm picking up the bottles :-)

Cheers,
Alan

girindor 05 Apr 2012 , 7:54pm

I disagree with your analysis on what is wrong with the old value range, and on what the effectiveness will be:

People love Also and Lidl, which have been thriving, because they offer, to coin a term, "spend a little live a lot". In other words, quality at value prices. Tesco value offered "spend a little live a little" by contrast, which simply can't compete with Also or Lidl.

With the everyday value revamp, Tesco has its sights on the Lidl crowd, and I think it may just work.

jaizan 05 Apr 2012 , 9:50pm

Lidl have the product on the shelves and their staff seem motivated. They must scan my stuff at twice the speed, which is halving the labour cost of checkouts. I'm happy too, as I get out of the door quicker.

Tesco even screw up the serve yourself tills, as they have too few of them & inevitably some don't work, some don't accept cash & other such nonsense.
Go to the local Asda & one operator is manning about a dozen self service tills, almost all of which work.
Why does one Tesco operator do a worse job of overseeing just six self service tills?

Nemo666 07 Apr 2012 , 3:46am

It's just a very snobby british elitist thing. In Germany Lidl carparks are full of mercs! Actually these supermarkets inc Penny seriously misjudged this cultural stupidity of the British who prefer to pay more for shopping so they can look better than the neighbors. Indeed quite happy to put up with local monopolies by supermarkets (in Germany quite unheard of to have. Single supermarket in a town). One day Britain will learn .... The empire has gone and time to stop those d elitist attitudes. Hopefully driven by a collapse in the housing market (what I pray for every day!)

adjames 07 Apr 2012 , 12:05pm

If you just go in and buy the 3 for 2 offers then you get a great deal and someone else is picking up the tab whether it be the supplier that was screwed over or other customers. If you buy other items as well then they may have additional margin that covers the cost of the deals.

Clitheroekid 08 Apr 2012 , 6:41pm


Firstly, I must declare that I'm a holder of Tesco. I bought on the recent drop, and I'm more than happy with my purchase.

Are people really taken in by the 3 for 2 nonsense?

There's such a thing as being over-cynical.

I shop at Tesco mainly because it's the nearest store to my route home, and because it's open all the time. I tend to buy the same products regularly, and although I wouldn't call myself price-conscious I get to know the prices of some goods simply through familiarity.

I can therefore confirm without a shadow of doubt that offers like this are, at least in the cases I've come across, entirely genuine. The discounts I've seen are applied to products whose pre-discount price is also genuine, in that it's the price that is normally charged (not just for the statutory period before the discount) and on the (admittedly few) occasions I've checked it's also more or less the same price that's charged for that product in other supermarkets.

I would consider myself a reasonably demanding and discriminating shopper, and the negative comment about Tesco doesn't reflect my own experience. I've been shopping there for over 10 years, and for the most part they're perfectly OK. The staff seem generally pleasant and helpful and the products very rarely give any cause for complaint.

This is, after all, functional shopping. The only purpose of going there is to buy products I need cheaply and quickly. It's not like shopping for expensive clothing or items where advice and guidance is required, and all I really ask is that the store is clean and pleasant to shop in, which it is.

Also, as I often work `unsocial' hours, it's hugely useful to me that they're open all the time, and they are the only local supermarket who are.

I also shop occasionally at Sainsbury’s and although the local store doesn't seem as popular as Tesco their checkout queues are nearly always longer. I really can't distinguish any significant quality difference between the two, and, of course, in many cases the products are branded anyway, so are by definition identical.

We do now have a Lidl store, but I've only been in once. At a fairly brief glance the range of choice seemed much smaller than Tesco, but I didn't check the prices. I'd actually gone in to get some champagne, which had been given a good write-up and was certainly cheap. However, to my surprise and mild embarrassment, when I got to the till to pay the £70 or so bill I was told they didn't take credit cards, so not having enough cash on me I had to slink away shamefaced! I couldn't believe that a major supermarket chain wouldn't accept credit cards, and it certainly downgraded them in my eyes.

One positive change I have noticed recently with Tesco is the reintroduction of coupons that are targeted at my spending. They used to do this up until a couple of years ago, when it seems to have stopped.

By this I mean coupons that give discounts or Clubcard points in respect of products I would have bought anyway. Whilst an additional 50p off a bottle of wine or 50 Clubcard points for buying a particular brand of cereal is neither here nor there in the great scheme of things it nevertheless gives me a mild pleasure to be getting something for nothing.

And if my Clubcard gives them information about my spending habits they're quite frankly more than welcome to it if it means I can then get discounts off the products I buy, rather than getting offers on goods in which I've no interest at all.

I appreciate that I'm talking mainly of my experience with my local branch, which for all I know is a shining light in an otherwise bleak and gloomy Tesco landscape. But I know that from talking to friends recently the majority feel the same about their own local Tesco stores, and neither I nor anyone I've recently spoken to has felt any compulsion to start shopping elsewhere.

I therefore suspect a lot of the criticism is just jumping on the bandwagon. The British really enjoy a good moan, and particularly in these days of the entitlement culture it's never exactly a challenge to find disgruntled customers of any large company that sells to consumers. However, it will only last until the next Aunt Sally is put up and officially named as the company we love to hate.

And finally I do think it's a good move to rebrand the `value' range. Whether it's snobbery or not English shoppers don't like being branded as poor and the red white and blue labelling had undoubtedly earned that cachet.

Duchy57 09 Apr 2012 , 1:16pm

The arrival of Lidl in my locality last year has at last enabled me to drive my food bills down considerably, and it's a breath of fresh air. The environment is pleasant, (no 'colleague announcements and defeaning music'), staff very hepful and I'm not driven mad by endless shelves offering variations of the same thing, at a high price. You just have to adjust to the fact that they don't do cashback, and if you don't want to pay for their carrier bags, bring your own. And you get through the checkouts very quickly. If people don't want to be 'seen' at Lidl and would prefer to shop at Tesco. they are welcome to, if they can afford it. I only go there when I am looking for something that I can't get at Lidl.

MissDarkside 09 Apr 2012 , 3:18pm

The problem I have with Tesco's 3for2 or BOGOF deals is that they always seem to be on products that my fmaily of 3 will never get through within the sell-by date. Two quiches that need eating within 3 days? Useless! Just lower the prices instead of encouraging people to spend more money than they had intended, only to end up throwing half their weekly shop in the bin.

I have recently started shopping at Aldi and I reckon it's saving me £20 per week, even taking into account a second trip to Morrisons or Tesco to buy the few items I can't get at Aldi. The quality of Aldi produce is better than Tesco own brand (not Value, the middle range) but much cheaper. I couldn't give two hoots what any foolish snobs think of the fact I shop there - a fool and their money.....

runbecrun 10 Apr 2012 , 1:08pm

I shopped at Tesco Online and Tesco Express for at least 7 years and slowly but surely my bills went up and up as the years went by. One day I simply had enough and decided to stuff it and try my normal big monthly shop at Lidl.

Granted, I avoided the toilettries, which I now purchase quite happily from Superdrug at a much discounted price compared to Tesco. But my shopping bill was reduced by wait for it £120!!!

I purchased pretty much the same items (though much better quality might it add). And the bulk items lasted the month as they did with Tesco.

Happy with my shopping trip I then returned for weekly top-ups. Bread being a massive saver - always 2 for £2. Milk - always £1 for 4 pints. No silly offers there.

The meat has been exceptional compared to Tesco's standard range though I do miss a Fillet Steak that I now purchase from my local Waitrose if necessary.

Overall, after using Lidl for 6 months months I haved saved my household £200 a month or £1200!!!

Why oh why did I get stuck in the Tesco rut and stick to buying my shopping from there for so long? It pains me to think how much money I have waisted!

And stuff it if people think I am cheap for shopping there! I now have enough spare money each week to treat my children to fantastic days out, weekend breaks, you name it. All with the savings that I have made.

And another thing, there are plenty of Range Rovers, Mercs. etc. parked in the Car Park so it can't be just me that has been bitten by the Lidl bug. It's just common sense!

Give it a go and see. And if you are that embarressed, do what others do. Buy a load of Waitrose / M&S bags and walk out with those. Your neighbours will never know! (Not that I do that, I am proud of my yellow and blue bags).

millgate1 10 Apr 2012 , 3:04pm

At Tesco, Heinz soup 50p last weekend, now 85p and 65p. No explanation. Prices seem to be hapharzdly set and perhaps there is some panic. Would be better if we had more price stability, rather than all these annoying gimmicks. What price next week?

LateDeveloper 10 Apr 2012 , 3:45pm

I have never been bothered about being seen with goods that were not popular at the time. I had Levi jeans as a kid, when they were unrecognised and Wrangler were all the rage. Today's bargains can be tomorrows best buy.
As far as Tesco value range is concerned I have seen people avoid them altogether because of the packaging, and pick up more expensive items, just to avoid being seen with what looks like cheap and tacky goods in their baskets. I am pretty sure the inverse is also true, with people buying so called premium products, at a premium price. Where Tesco has broken is not just in the labeling,but the amount and variety of products on their shelves that only have a Tesco brand name. Try looking for English cheese and all you see for the main part is the Tesco brand.
Lets face it, a lot of people are snobs, and being seen with a load of shopping with Tesco as a brand name, displayed starkly on all their shopping will put people off. People like to have either variety or a perception of variety in the food, not some bleak advertising that says I go to Tesco for everything.
Oh yes and to all supermarkets, get rid of those stupid see through plastic bags, at least the neighbours won't see all those value items you have bought :P :D

Spritehawk 11 Apr 2012 , 10:27am

@LastChip

You are correct, of course, someone has to pay for the promotional items. I work for a food producer and I have seen how this works. The producer is told by the retailer that they will be running a BOGOF and the producer is expected to supply the product at the discounted price. The producer is not given a choice in the matter and it is considered the price of doing business with the Tescos and Asdas of this world. If you resist, you run the risk of the product being delisted for a while to teach you a lesson!

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