3 Awkward Questions To Help Build Your Wealth

Published in Investing on 10 February 2012

Short, sweet and simple, they'll send an IFA packing.

According to global management consultancy A.T. Kearney, increasing numbers of high earners are choosing not to use independent financial advisers (IFAs).

Since the financial crisis began in 2008, the consultancy believes there has been a 50% drop in the number of people with a salary of over £100,000 opting for IFAs as a source of investment advice.

Instead, says A.T. Kearney consultant Neil Dennington, they're by-passing the middle man, and going direct.

"Rather than seeking out financial advice to protect and grow their wealth, people are tending to make much greater use of direct channels to manage and monitor their savings and portfolios," he says.

Dubious agenda

Here at The Motley Fool, we're no stranger to the urge to take control of your own investments, of course. Spend any time on our popular investing discussion boards, and you'll see posters debating the merits of any number of shares, bonds and funds.

More to the point, we all too often see the results of IFA-derived advice: investors locked into poorly performing funds with high charges, while the IFA banks a nice fat commission and books his next exotic foreign holiday.

And it's not just us. As the FSA's Retail Distribution Review confirms, there's deep disquiet about the extent to which IFAs point their clients at investments that happen to reward the advisor just as much as -- if not more than -- the client.

Note, we're not tarring all IFAs with the same brush. Fee-based IFAs have less of an incentive to offer high-commission products. But with commission-based IFAs, it can be difficult to dispel doubts over whose self-interest is being protected.

3 awkward questions

The trouble is, if you're stuck with an IFA, it's hard to shake the fellow off. Like double-glazing or timeshare salesmen, they don't seem to understand the meaning of the word 'no'.

Worse, they're all too ready to lapse into IFA-speak, bamboozling punters -- sorry, "clients" -- with obscure jargon and complicated sales pitches.

Believe me, I've seen it done. But I've also seen the effect of a few judiciously posed questions -- questions that go straight to the heart of the proposition that they offer.

So the next time your IFA pitches the usual range of impressive-sounding funds at you, sweep the list to one side and ask the questions below.

1. Where are the trackers?

Time and again, research shows that -- when costs are taken into account -- passive management outperforms active management.

As Tim Hale observes in Smarter Investing, for instance, over the period 1984 to 2002, the average American equity fund soared from $100 to $500 in terms of comparative spending power. But individual investors investing in those same funds saw their $100 turned into just $90 -- and that was during one of the biggest bull markets in recent history.

The best way to capture that market movement? An index tracker. But low-cost trackers don't pay IFAs much commission. And the lowest-cost trackers on the market don't pay the IFA any commission.

The moral? If your IFA doesn't recommend trackers for at least a chunk of your portfolio, ask him or her why not. And also ask them for proof that the sort of actively managed fund they are recommending to you has out-performed the index over the long term, after costs are taken into account.

2. Where are the blue chips?

Almost irrespective of their supposed investing brief, many of the funds recommended by IFAs turn out to be eerily similar in terms of the stocks they hold. So much so, in fact, that in the trade such funds have a name: 'closet trackers'.

And that's because while not actually being an index tracker -- and certainly not charging investors like an index tracker -- they hold much the same shares as an index tracker.

Just five shares, for example, make up almost 30% of the FTSE 100. The shares in question: HSBC (LSE: HSBA), BP (LSE: BP), Vodafone (LSE: VOD), Shell (LSE: RDSB) and GlaxoSmithKline (LSE: GSK).

So instead of holding such a huge chunk of the FTSE 100 in an expensive fund charging nearly 2% in fees -- that is, the fund your IFA would like you to buy -- you could easily simply hold the shares directly. Or through a low-cost tracker.

But IFAs rarely point that out. Odd, isn't it? The moral: whatever your fund's investing remit seems to be, make sure that it isn't simply a closet tracker in disguise. If it is, then there are cheaper ways to buy the same stocks.

3. Why trade?

IFAs love to give the impression that they're busy fellows, constantly on the lookout for opportunities to show their worth and help you. Especially when that 'help' involves trading commissions and fees.

One IFA that I know even has a computerised system that alerts investors to poorly performing funds, offering to switch the investment into better-performing ones.

If that isn't 'buy high, sell low', then I don't know what is. But the fact is that all investments -- and especially funds -- have periods of under-performance. Even investment greats such as Anthony Bolton and Neil Woodford.

And in each case, the investors who got wealthy from the skills deployed by Mr Bolton and Mr Woodford were those who held their nerve and waited for mean reversion to work its magic. And not those who jumped ship at the first grey cloud.

In short, churning your investments is a trading policy, not an investment policy -- and few indeed are the number of long-term successful traders. Remember the words of Warren Buffett: "My ideal holding period is forever."

So if your IFA suggests a spot of churning, ask him or her what they know that Warren Buffett doesn't.

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More from Malcolm Wheatley:

> The Motley Fool owns shares in GlaxoSmithKline.

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Comments

The opinions expressed here are those of the individual writers and are not representative of The Motley Fool. If you spot any comments that are unsuitable hit the flag to alert our moderators.

DANordic 10 Feb 2012 , 8:49pm
goodlifer 11 Feb 2012 , 12:57pm

Myth: an IFA is a professional man, who puts the interests of his clients above his own.

Reality: an IFA is a salesman, who's looking for gullible customers.

Does anybody remember when IFA industry first appeared on the planet?

I'm inclined to think it wasn't till the eighties that we were all assumed to do nothing without "advice."
Please somebody correct me if I'm wrong.

Hannibalis 12 Feb 2012 , 10:32am

Is anyone reading this still using an IFA? OK, if your tax situation is complicated you might need some *paid-for* advice to get you up to speed - but for most of us?

The MF is such a great resource: why isn't everyone taking the DIY route to investment? The basic message is that no advisor or organisation has your interest at heart but you - unless you are paying them a fee (and even then, they will probably play safe).

http://www.the-diy-income-investor.com/2011/11/why-diy-uk-banks-give-bad-advice.html

IDPickering 12 Feb 2012 , 2:45pm

They should teach this stuff at school.

goodlifer 13 Feb 2012 , 1:00pm

"Hannibalis

"OK, if your tax situation is complicated you might need some *paid-for* advice to get you up to speed.".

For thirty years or so I've used the same accountant for this very purpose; I see him once a year for about an hour - I give him the information he need needs and then we have a jolly time putting the world to rights.

I'm pretty sure he saves me more in tax than the fee I pay him, and I'm no good at that kind of work anyway.

He never tries to offer me advice, nor do I ever ask for it.

DrFfybes 13 Feb 2012 , 2:10pm

"And in each case, the investors who got wealthy from the skills deployed by Mr Bolton and Mr Woodford were those who held their nerve and waited for mean reversion to work its magic. "

"Mean Reversion"? Oh dear, I really hope your investment strategy isn't based on buying investments because they'll eventually revert to the mean, otherwise you'll have an awful lot of Jarvis, Northern Rock, Dixons, etc and never buy anything that has gone up.

Mean reversion is a phrase used by those people who try and calculate what lottery numbers will come up next week or bet on red because black has come up the last 3 times, and who don't believe the phrase "Past performance is no guarantee of future returns"

somedangfool 13 Feb 2012 , 4:19pm

If you accept that:
a) the statue book has more than doubled in size since Bliar came to power;
b) the current bunch aren't repealing anything; and
c) the phrase "it's not fair" is a tempting safety net to catch the incompetent;
then you either go it your own or you take advice. But the web ain't perfect, and neither are you, and sometimes you come a cropper.

I'd be the first in line at an auto da fe of IFAs, because all too many of them are corrupt little b******s with hearts blacker than Greece's economic prospects. But let's face it, they're not there for the likes of you and me. And there are alternatives.

@Hannibalis - I disagree with you. There are organisations out there with your best interest at heart, but they keep a very low profile and that for a reason - a recommended client is a good client, and good clients stay.

It is quite possible to build a solid business on discretionary management at 1% p.a., charging less than £40 per hour for specialist advice and with minimal turnover of clients.

rober00 13 Feb 2012 , 4:54pm

"The only good IFA is a Dead IFA" is a phrase I have heard somewhere , I think!!!

goodlifer 13 Feb 2012 , 5:42pm

somedangfool

"There are organisations out there with your best interest at heart."

Name one.

Accy 13 Feb 2012 , 8:24pm

As someone who is both an actuary and an IFA, perhaps I should put my side here. I see the areas where I can add value for my clients as being predominantly in the areas of pensions, tax, and investments - probably in that order.

Pensions and tax, because the rules are horribly complex and there's so many interactions, so it's generally possible to make substantial tax savings for clients (even allowing for any tax on extraction of funds via the pension wrapper) by optimising contributions and vesting. To learn all this takes a long time, is quite challenging (not least because the rules are always changing) and it's very much at the "specialist" end of an IFA's services - you won't get the commission-hungry policy flogger offering the services I offer my clients. And most people would be unable to do it themselves (to the same level of effectiveness, anyway) because they don't understand all of the rules and interactions. So I earn my fees there.

Then there's investments. I earn my fees there by advising clients to keep it simple and keep it cheap. The best strategy I can usually recommend is to focus on high level asset allocation, to keep costs low (so it's the likes of Vanguard, Dimensional, L&G / HSBC trackers etc), to rebalance periodically (done automatically as part of our service) and, most importantly, once it's in place, to leave it alone!

So while the sport of IFA bashing is obviously alive and well here on TMF, it's about as sensible to think every IFA is a slippery salesman as it is to think every journalist is a phone-hacking criminal (sorry Malcolm!)

GoldenSoldier 13 Feb 2012 , 8:50pm

I do agree that it makes more sense to use an index tracker in preference to an IFA.

However, I feel that one should attempt to do even better than an index tracker in a passive sort of way by constructing one’s own index in which shares are given a more equal weight than that in the index.

As you say, those 5 shares, HSBC, BP, Vodaphone, Shell & GSK make up almost 30% of the FTSE 100, but isn’t that the flaw in using the index. They should perhaps have a greater weight than some other FTSE 100 shares, but not as much as that.

I am not sure quite how to construct such an index, but I feel it should be given some thought. It should contain much less than 100 shares, but much more than 5.

DouglasMansion 14 Feb 2012 , 4:27pm

I like Woody Allen's definition: a stockbroker is a man who takes your money to invest until it's all gone..

ANuvver 16 Feb 2012 , 1:13am

IFAs often have foxy associates who make really good coffee...

Look, we're singing to the choir here, aren't we? We've decided to cut out the experts' fees and take responsibilty for ourselves, for good or ill. Many can't or won't. Most probably shouldn't, and I don't exclude myself from that. So far, so good, but hey...

It takes a lot. You have to be your own analyst, tax lawyer and IT department. And you have to have the interest, which excludes most.

Having said that, I once went to a meeting with my late father and his IFA (no names or packdrill). By the time I'd finished with him, he didn't know whether to shit or hang a painting. Just a glorified salesman. Good coffee though...

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