Banks Face A Payments Revolution

Published in Investing on 26 August 2010

Banks across Europe are set to lose an historic revenue stream.

It doesn't seem so long ago that the promise "the cheque's in the mail" filled you with dread. 

First, maybe it wasn't. Second, even if it was it might still take two or three days to arrive in the letter box. Third, you then had to bank it. Fourth, the bank had to clear it. 

If you were lucky, you might get your sticky fingers on the boodle within ten days from the get-go.

The brave new world of electronic banking, which has been in general use for about a decade, was supposed to end all that. Your payee goes online, makes the transaction and, bingo, it's in your account. Except it doesn't always work like that.

Some British banks can do the job in two hours -- for instance, HSBC (LSE: HSBA) to Royal Bank of Scotland (LSE: RBS) -- while others still take three working days. The Bacs system, backbone of the payments system here for over 40 years, works reasonably smoothly.

But in several European countries, the delays are inordinate. In Italy, six days isn't unusual for the transaction to be cleared. Heaven knows how long it used to take for a cheque to clear there. 

Of course, the money's debited from the payer's account the money it's withdrawn, but doesn't turn up in the payee's until it suits the bank's payments system.

A payments revolution

However that's all going to change, in fact already is changing. This will be to the considerable benefit of the customer and to the hefty loss of the banks.

It's all due to the influence of the Payment Services Directive (PSD) that's rolling across Europe and UK as we speak. One of those little-known European Commission directives, at least outside banking services, the various elements of the PSD's influence on bank profits will be profound. In fact, it's a revolution.

The delay in clearing transactions is popularly called "the float" but it's more technically known as value dating. And value dating is for the high jump. 

Although it's happening behind the scenes, payments being an arcane but fundamental area of banking, the demise of value dating is creating turmoil within the industry.

A wonderful euphemism, value dating describes the period of time taken by a transaction as it passes between two parties through the hub of the bank.

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Float and gloat

It's been a great lurk. The longer the bank holds the money, the more interest it collects in the overnight markets. 

Exactly how much value dating contributes to the bottom line we'll never know, but it's a considerable element of any institution's fee-based income. Indeed some banks could hardly stay solvent without it, although they'll have to figure out a way pretty darn quick.

The PSD is the European Commission's grand plan for levelling the payments playing field right across the European Economic Area's 27 nations. It means banks can't debit a payer's account until the day the transaction is credited into the payee's account. 

Further, the bank has to credit the latter's account as soon as the money lands from the payer's bank. Thus at one blow, PSD means banks can't charge for shifting euros across national boundaries.

To be fair to the banks, they can't always flick through payments even if they wanted to. Money-laundering protocols and other official directives inevitably force delays in cross-border transactions, although banks in Britain and elsewhere have routinely manipulated these to hold on to cash. 

Also, payments in foreign currencies often involve counter-party risks that have to be checked out before the money is released. Yet most transactions are pretty straightforward, especially those within borders, and hardly justify any delays at all.

Rent a payments system

Meantime PSD has put the cat among the pigeons. Right now, there's a price war going on as banks try and undercut each other to achieve economies of scale on their massively expensive payments infrastructure. Thus price per transaction -- an important element in fee income -- is plummeting.

Smaller banks will be hit the hardest because they've had to invest heavily in payments systems but henceforth won't be able to charge enough to justify the expense. 

Some may have to pull out of transaction banking altogether and form an alliance with bigger, cross-border banks. In effect, it's a rent a payments system. Indeed some of the pillar institutions such as Deutsche Bank are reporting a jump in market share in euro clearing as smaller banks outsource the work.

If they can't look after their long-standing customers, whether individuals or companies, in an increasingly cross-border world, smaller institutions don't have much of a future. 

A wave of amalgamations may be inevitable.

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Comments

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Terrapin1 26 Aug 2010 , 5:03pm

What moron thought this one up?-banks will just put on charges in another way and customers will of course lose. I have not overdrawn for 30 years and now will probably have to pay charges to subsidize the changes. BACS has been ok.
Ultimately we cannot beat the banksters

giveusaquid 27 Aug 2010 , 1:51pm

There has been much talk of cheques being phased out, and although I agree the system takes a long time compared to the other 'instant' transfer / clearing methods available it may have a disabling effect on many businesses. We pay our local veg delivery by cheque since they do not currently have an alternative. I'm all for keeping up with technology but I do object when you need to buy a computer, web access, and set up online services just to accept payments.

notsloc 27 Aug 2010 , 6:25pm

Tesco Finance transfers funds to other UK banks in microseconds, well, anyway, quicker than I can click between my account with them and my account with the recieving bank.
I asked a representative of Lloyds group about this and the reply was that all UK banks have the facility to do this but choose not to so as to earn overnight interest (on their customers money). I added the bit in brackets.
As the systems are in place and work someone should start a campaign to get all UK banks to follow Tesco and stop defrauding their customers. I am not concerned about banks introducing new charges to cover their losses because competitive forces will not let this happen.

RobinnBanks 29 Aug 2010 , 8:12pm

Every Little Helps! Or with most banks - Very Little Helps!

Drunsfleet 12 Sep 2010 , 1:26am

An excellent European directive.

And another near endless example that the market does not always know best - the market here for decades has benefited bank profits at their customers expense and would continue to do so were it not for a governmental type intervention.

Free market ideologues hang your heads in shame.

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